Documentation Officer (GTE Officer)

Job Title: Documentation/Visa OfficerLocation: Upgrad NepalDepartment: Global Study Partners (GSP)Job Summary:We are looking for a meticulous and organized Documentation/Visa Officer to join our team at Upgrad Nepal. This role involves reviewing student applications, verifying supporting documents, ensuring compliance with institutional guidelines, and facilitating the visa lodgment process. The ideal candidate will possess strong attention to detail, excellent communication skills, and a thorough understanding of visa application procedures.Key Responsibilities:Application Assessment: Review and analyze applications, supporting documents, and additional applicant information. Ensure that all deadlines and guidelines set by institutional partners are effectively communicated to recruitment partners under GSP.Communication and Correspondence: Maintain clear and professional communication with recruitment and institutional partners regarding the GTE process. Address discrepancies, provide clarification on requirements, and offer guidance on application procedures. Follow up on the status and next steps of applications while responding to inquiries in a timely manner.Visa Lodgment: Assist recruitment partners with the visa lodgment process, ensuring compliance with the specific requirements of respective institutions and regulatory bodies.Continuous Improvement: Identify areas for improvement in the GTE application process. Suggest ways to enhance efficiency, accuracy, and overall customer service. Contribute to the development of new tools, procedures, or technologies to streamline documentation management.Qualifications & Skills:Bachelor's degree in a relevant field.Experience in documentation, visa processing, or admissions preferred.Strong attention to detail and organizational skills.Excellent communication and problem-solving abilities.Knowledge of student visa regulations and application procedures is an advantage.Join us and be part of a dedicated team facilitating global education opportunities!