Dutch Customer Agent

Are you fluent in Dutch and passionate about providing excellent customer service? Are you looking for a flexible role where you can work from anywhere while making a real impact?Then this is your moment — join CED Bulgaria and become part of a leading European company that helps protect and restore what matters most.About the RoleAs a Dutch Customer Agent, you will be the key link between our clients and our services. You’ll ensure smooth communication, accurate case management, and a professional experience for Dutch-speaking clients. Working closely with colleagues across Europe, you’ll contribute to our shared mission of providing people-focused, high-quality service — all from the comfort of your home.Key ResponsibilitiesCommunicate with Dutch-speaking clients via phone and emailManage client files and maintain accurate documentationHandle inquiries with professionalism and empathyCoordinate with internal teams across Europe to ensure timely follow-upDeliver a smooth and positive customer experienceWhat We’re Looking ForFluency in Dutch (spoken and written)Basic English skills for internal communicationGood computer skills (MS Office, internal platforms)Strong attention to detail and organizational abilityProactive, responsible, and team-oriented mindsetExperience in customer service or administration is an advantageWhat We OfferCompetitive salary and stable long-term employmentPossibility of full remote work from anywhere in BulgariaPrivate health insuranceFood vouchers and Multisport cardComprehensive onboarding and training programOpportunities for career growth within a European groupA supportive, inclusive, and international work environment