Dutch Speaking Customer Service Agent - Work Remote Worldwide

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Customer Service Agent available for remote work worldwide. This role provides a fantastic opportunity to connect with Dutch-speaking customers from various locations while delivering exceptional support and service.ResponsibilitiesEngage with Dutch-speaking customers through phone, email, and chat to answer inquiries and provide supportAssist customers with product information, account management, and troubleshooting issues efficientlyResolve customer complaints with a commitment to ensuring customer satisfaction and effective solutionsMaintain thorough and accurate documentation of customer interactions in the CRM systemCollaborate with team members to enhance service quality and contribute to team goalsStay informed about company products, services, and industry trends to offer knowledgeable assistanceRequirementsFluency in Dutch (both written and spoken); proficiency in English is a bonusExperience in customer service or support roles is desirableStrong communication skills, with a focus on providing excellent customer serviceAbility to handle customer inquiries and complaints professionally and empatheticallyFamiliarity with CRM software and basic office technology toolsSelf-driven with an ability to work independently and manage time effectively in a remote settingA willingness to adapt to varying customer needs and a commitment to continuous learningAble to work the first 3 months in GreeceBenefitsCompetitive Monthly SalaryFully Paid Relocation Package Monthly Performance BonusFully Paid Training2 Extra Salaries Per YearHealth InsuranceAnd Much More..