Dutch speaking Customer Service Representative for Athens

Position: Customer Service RepresentativeLocation: Remote, GreeceWork model: RemoteEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Respond promptly and professionally to incoming customer inquiries through various communication channelsResearch and identify effective solutions to resolve customer issues or concernsServe as the first point of contact for business partners or clients, assisting with queries related to products, services, or account managementProvide accurate and complete information using appropriate tools, systems, and proceduresMaintain a high standard of customer service and contribute to a positive customer or partner experienceCollaborate with internal teams to ensure seamless communication and issue resolution.REQUIREMENTS:Fluent/native in Dutch with strong proficiency in both written and spoken communication. As well as good proficiency in English.High school diploma or equivalent qualificationMinimum of 6 months experience in customer service, hospitality, retail, or a related fieldStrong communication and problem-solving skills with the ability to apply product or service knowledge effectivelyProficiency with computers and customer service toolsEligibility to live and work in Greece is required.BENEFITS:Competitive compensation packageComprehensive benefits package based on roleSupportive and accessible leadership committed to employee developmentInclusive and community-focused work environment that values giving backOpportunities for career advancement and continuous learningAnd many more!