EC Consultant, Rakuten ichiba – EC Consulting Department (C&M)

Job DescriptionDepartment OverviewSince its establishment in 1997, Rakuten Ichiba has grown to become one of the largest EC sites in Japan, with more than 57,000 stores (as of March 2024) and a large number of users.EC Consulting Department proposes new store openings, consults on sales strategies, and proposes plans for marketing strategies for each product on Rakuten Ichiba.PositionWhy We HireAs the Rakuten Group develops new businesses one after another and accelerates its growth through synergy effects, Rakuten Ichiba, the core of the Rakuten ecosystem, is playing an increasingly important role.In addition to the diversification of lifestyles, more and more people are shopping online due to recent environmental changes. We are seeking to strengthen our staffing structure to provide stronger support for our stores, and to seek new ideas that are not bound by conventional ways of doing things.Position DetailsAs a partner of stores that have already opened stores in Rakuten Ichiba, we provide consulting sales to maximize sales.Specifically, we will Share and set sales targets with stores Market analysis Propose solutions to achieve the sales target, such as attracting customers by placing advertisements and campaigns during the sales season, according to the store's products and situation. Analysis of figures such as the number of people accessing the store's page and the amount spent per customer. Support for the development of original products and private brands Asset proposals for services offered by Group companies etc.We also provide support for the development of original products and private brands.Our clients are mainly corporate representatives, decision-makers, and store operation managers.Each person will be in charge of about 100 stores. The area of responsibility is divided by product category, but depending on the area of responsibility, you may be responsible for a wide range of categories.The sales style is a 7:3 ratio of office work and face-to-face meetings. Daily communication with stores is handled via e-mail, telephone, and online meetings, but there are times when we meet in person to propose mid- to long-term sales measures and discuss budgets.In addition, our call center staff will handle technical questions from the stores.Work EnvironmentThere are five sections classified by product genre and area.We are mainly young people in their 20s and 30s, and communication is flat.Mandatory Qualifications At least 2 years of working experience. Sales experience (both corporate and individual) or sales management experience in distribution or retail industry.Desired Qualifications Experience in proposal-based, solution-based, or consulting-based sales Merchandising/sales management experience in the distribution/retail industry (supervisors/store managers/sales floor managers in convenience stores, department stores, etc.)Others InformationAdditional information on LocationRecruitment is open at the following locations.(Hokkaido / Miyagi / Saitama / Tokyo / Aichi / Kansai(Osaka, Hyogo) / Ehime / Fukuoka / Kagoshima)National transfers are possible.Additional Information On TransferThere is a possibility of domestic and overseas business travel and relocation.Additional Information On English QualificationTOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking countryIf no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.#business #consultingsales #commerce #RakutenIchibaLanguagesEnglish (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)