Ecommerce Manager

Job Title: Ecommerce Manager (Agency)Location: Amsterdam (or Netherlands and willing to be in the office 2-3 days/week)Type: Full-TimeAbout Us:GoodKarma is a young and fast growing digital agency, based in Amsterdam. We build and grow future-proof brands at the crossroads of branding, content, ecommerce and growth services. Our clients range from A-brands to exciting newcomers:Daily PaperFilling PiecesThe Mercer BrandStieglitzBlundstoneStanleyAnna+NinaLove Stories...and many more.Let's start with the good stuff... Why should you work with us:We are a fun, young team based in Amsterdam, but working globally. Our gorgeous, brand new office is in De Baarsjes, complete with a garden and great benefits:Daily healthy, warm lunch, snacks, matcha, speciality coffee... all the good stuffAllowance for courses, events, and conferences to support your personal and professional developmentHybrid work environment: work from home, the office or abroad, in consultation with your managerTeam events, locally and abroadPossibility to participate in the Employee Stock Ownership Plan & profit sharingThe opportunity to be part of building the next leading digital agencyRole Summary:We are looking for an experienced Ecommerce Manager to support the development and execution of ecommerce strategies for our clients.This role requires significant experience managing and optimising Shopify store(s). You will be the engine that keeps our client projects moving, supporting everything from hands-on Shopify management to preparing data for our CRO programs. You are a team player, eager to learn, and excited to make an impact on world-class lifestyle brands.At GoodKarma we approach growth holistically. This means you will work closely not just with the ecommerce team of strategists, developers and designers, but also with the broader team of performance and email marketers.Key Responsibilities:1. Analytics & CRO Support:Dive into Data: With guidance from the senior team, you will analyze website performance using tools like Google Analytics (GA4) to identify trends and opportunities.Support Experimentation: Assist in creating detailed briefs for A/B tests and contribute to the analysis of test results to help us learn and iterate.Generate Reports: Compile and prepare clear, concise monthly performance reports that track key metrics and project progress for our clients.2. Shopify & Content Coordination:Platform Management: Handle daily Shopify tasks, including uploading products, images, and videos, updating collections, and setting up campaign content.Quality Assurance: Perform regular site walk-throughs to identify bugs, check for inconsistencies, and ensure a flawless user experience.Innovation: Stay curious about the Shopify ecosystem, tracking new apps and features that could benefit our clients.3. Team Collaboration & Project Coordination:Drive Projects Forward: Proactively manage and drive projects forward, ensuring tasks are clearly defined and deadlines are met.Work with Design & Development: Act as a key link between strategy and execution, collaborating closely with designers and developers to implement tests and website updates.Support Marketing Campaigns: Work cross-functionally with our Performance Marketing and Email teams to coordinate the onsite execution of commercial campaigns, from product launches to seasonal sales.Qualifications and Experience:Experience: 2-3+ years in a relevant role such as ecommerce coordination or management, brand- or agency-side.Shopify Knowledge: Hands-on experience with the Shopify platform is essential. Experience with the rest of the D2C ecosystem such as Klaviyo, Gorgias, Yotpo etc, is a plus.Analytical Skills: You have a good understanding of web analytics and are comfortable navigating tools like Shopify and GA4 to find insights.Collaborative Spirit: You thrive in a team environment and are eager to learn from specialists across different departments.Exceptional Organisation: You have a keen eye for detail and enjoy switching between multiple clients and projects.Mindset: You have a proactive, problem-solving attitude. You like to learn by doing and have a strong desire to grow.Tech-Curiosity: You are excited about trying and learning new tools and platforms.Communication: Excellent verbal and written communication skills in English are mandatory. Dutch Fluency is a big plus.Your Growth Path at Good KarmaWe are committed to your development. This role is a launchpad for a successful career in ecommerce. Through close collaboration with specialists in CRO, design, development, and marketing, you'll gain a holistic understanding of the entire growth ecosystem. High performers will have a clear path to evolve into roles such as E-commerce Strategist or CRO Specialist.