Ecommerce Manager

Company DescriptionTracey is a Malaysian-designed fashion brand specialising in multifunctional bags that combine practicality and modern style.We operate across major department stores, retail boutiques, and online platforms, focusing on thoughtful design, innovation, and user-centric products.As a growing local brand, Tracey is committed to improving our digital capabilities, strengthening our retail presence, and creating designs that make everyday life easier. Role Description Tracey is strengthening our e-commerce direction, and we are looking for a leader who can bring structure, clarity, and measurable results across all online channels.Key Responsibilities1. Marketplace ManagementOversee Shopee, Lazada, TikTok Shop and Zalora operations.Drive strategies to increase traffic, conversion and overall profitability.Build clear SOPs, reporting flow and weekly performance structures for the team.Align marketplace campaigns with Tracey’s brand and commercial goals.2. TikTok & Livestream LeadershipLead the TikTok team on content planning, execution and performance tracking.Manage livestream preparation, coordination and post-live analysis.Create a workflow that connects content, campaigns and marketplace performance.What We’re Looking ForStrong understanding of marketplace mechanics and digital trends.Experience managing and developing teams with clear KPIs.Able to build structured processes that improve speed, clarity and execution.A leader who takes ownership and can drive Tracey’s online growth.Tracey is in a stage of digital expansion.We are looking for an e-commerce professional who wants to shape the next phase of our online ecosystem.