Ecommerce Specialist

Zizo Kids Wear, a leading company in wholesale children's clothing, is looking for a dedicated Ecommerce Specialist to manage and enhance our Shopify-based online store. The ideal candidate will have proven expertise in Shopify store management, product uploads, image editing, digital marketing, and website optimization, with a focus on the children's clothing industry. This role demands a creative and proactive individual who can boost wholesale sales, improve the customer experience, and ensure seamless website functionality tailored to the needs of a kids' fashion brand.Key ResponsibilitiesShopify Store Management:Configure and maintain the Shopify store, including themes, plugins, and integrations to support wholesale operations.Upload and manage product listings for children’s clothing, ensuring accurate descriptions, pricing, sizing details, and inventory levels.Customize the store’s design to reflect Zizo Kids Wear’s playful and vibrant brand identity, appealing to wholesale buyers and parents.Product and Image Management:Source, edit, and upload high-quality images of children’s clothing, ensuring they are visually appealing and showcase product details (e.g., colors, patterns, and sizes).Create engaging and age-appropriate product descriptions that highlight fabric quality, comfort, and style to attract B2B clients and end customers.Regularly update product catalogs to reflect seasonal collections, new arrivals, and trending kids’ fashion styles.Digital Marketing and Promotion:Develop and implement targeted digital marketing campaigns (e.g., Google Ads, Instagram, WhatsApp Business) to drive traffic and wholesale inquiries to the store.Create engaging social media content tailored to children’s fashion, including posts, stories, and reels to showcase Zizo Kids Wear collections.Utilize email marketing to nurture relationships with wholesale clients and promote bulk order discounts or new product launches.Monitor and optimize marketing campaigns using analytics tools to maximize ROI and increase brand visibility.Website Optimization and Maintenance:Ensure the website is intuitive, mobile-friendly, and optimized for both wholesale buyers and retail customers browsing kids’ clothing.Implement SEO best practices to improve search rankings for terms related to children’s fashion and wholesale clothing.Regularly test and troubleshoot the website to ensure fast loading times, secure transactions, and a seamless shopping experience.Inventory and Wholesale Order Management:Collaborate with the inventory team to maintain accurate stock levels for all clothing items, sizes, and collections on the Shopify platform.Streamline the wholesale order process, from inquiry to fulfillment, ensuring clear communication with B2B clients.Manage bulk pricing, discounts, and promotions tailored to wholesale customers.Customer Engagement and Support:Provide prompt and professional responses to customer inquiries (via email, chat, or WhatsApp) regarding product details, sizing, or bulk orders.Gather feedback from wholesale clients and retail customers to improve product offerings and the online shopping experience.Market Research and Trend Analysis:Stay updated on children’s fashion trends, including colors, patterns, and styles, to ensure Zizo Kids Wear remains competitive.Analyze competitor strategies and market demands to recommend new products or promotional strategies.QualificationsProven experience managing a Shopify store, ideally for a children’s clothing or fashion brand.Strong skills in product photography, image editing (using tools like Adobe Photoshop or Canva), and content creation tailored to kids’ fashion.Expertise in digital marketing, including social media advertising, email campaigns, and SEO, with a focus on B2B and B2C audiences.Familiarity with wholesale business models and ecommerce operations in the fashion industry.Analytical skills to track performance metrics and optimize marketing and sales strategies.Excellent attention to detail and organizational skills to manage product catalogs and inventory.Creative mindset with a passion for children’s fashion and an understanding of market trends.Ability to work independently and handle multiple tasks in a fast-paced environment.Fluency in Arabic and English is highly preferred for effective communication with diverse clients.Preferred SkillsExperience in the children’s clothing industry, particularly in wholesale sales.Knowledge of Shopify apps for inventory management, customer relationship management (CRM), or marketing automation.Basic HTML/CSS skills for minor website customizations.Familiarity with tools like Google Analytics, Meta Business Suite, or Klaviyo for marketing and performance tracking.Why Join Zizo Kids Wear?Contribute to a growing brand dedicated to providing high-quality, stylish, and comfortable children’s clothing.Take ownership of the ecommerce strategy and directly impact the success of a dynamic kids’ fashion brand.Work in a creative and collaborative environment with opportunities to innovate in the children’s clothing market.