Head of Operations

About UsEmerix is redefining supply-chain management with AI-powered assistants. Most supply-chain teams still rely on 1990s-era software that hides real-time data, slows reconciliation, and makes it hard to stay ahead of orders. Emi—our flagship AI assistant—automates those manual tasks so teams can focus on high-impact work, make faster data-driven decisions, and avoid costly mistakes. Our mission is to eliminate the burden of managing supply chains, so our clients can focus on delivering their core value to the world. Emi already monitors billions in spend for brands like Bombas, Kosas, and Mixtiles.

Backed by Lightspeed, Emerix has the resources to keep raising the bar. The Impact You’ll OwnAs Head of Operations, you’ll be the driving force behind operational excellence at Emerix—leading execution across customer operations, company operations, partnerships, and strategic projects. You’ll work closely with the leadership team to ensure our clients, partners, and teams succeed as we scale. Customer Operations: Ensure world-class execution across client accounts. Build systems so no deliverable, follow-up, or commitment falls through the cracks. Company Operations: Design and drive internal systems for prioritization, accountability, and information flow.

Keep teams aligned and focused on top priorities. Partnerships Operations: Support and operationalize our partner ecosystem—ensuring seamless collaboration, strong relationships, accountability, and delivery across partnerships. Strategic Projects: Lead cross-functional initiatives critical to Emerix’s growth—new launches, strategic bets, and company-wide goals. Step in wherever needed to remove blockers and accelerate progress across the business. How We’ll Measure SuccessCustomers experience seamless, high-quality operations with zero dropped balls. Company operations run smoothly, with strong internal alignment and accountability. Partnerships are structured, supported, and delivering measurable value. Strategic projects are executed on time, on scope, and on impact.

You are a force multiplier, raising the bar for execution across Emerix. You Might Be a Fit If You HaveExperience leading operations in a high-performance, execution-heavy environment. A strong bias for action and ownership—you move fast, take initiative, and thrive in ambiguity. Excellent communication and project management skills. High attention to detail and strong systems thinking—you design processes that scale. A client-centric mindset: you want our customers and partners to win. Comfort working cross-functionally, including with Product and Engineering teams. Excellent written and spoken Hebrew & English—clear, concise, and persuasive communication is second nature.

Why Join Emerix?Mission-driven: We're transforming how supply chains operate using AI. Low bureaucracy, high ownership: Join a tight-knit team where everyone builds. Timing: We’re early enough that you’ll make a huge impact—but post-traction enough that things work.