English-Speaking Customer Expert for Car Sharing

wherewework.gr on behalf of:TP GreeceJob Overview:Ready for… a ride to Athens? Be the next one to join our English-Speaking Customer Experts team for Car Sharing Services!TP collaborates with a leading car rental company, providing easy car-sharing services in urban areas of Europe & North America. Its futuristic features have been loved by the users, as everything is done using only smartphones!Our team provides customer service to English speaking customers that need help or have inquiries aboutFinding or reserving a rideStarting or ending a car rentalManaging their account & balanceYour responsibilities:Responding to customers’ inquiries via e-mail, chat & phoneWork effectively as part of a team, developing effective and supportive relationships with colleagues and managementBe positive & proactive and have a desire for applying continuous improvement processesProvide and maintain a strong, professional relationship with all customers and always show empathyStrive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiryJob requirements:Excellent English communication skillsGreat communication and soft skillsGood computer skillsExperience in customer service will be appreciatedPositive attitude & team spiritWhat we offer: Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring a Friend and get up to €3.500 depending on the languageHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or ageMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.Find out more!Would you like to see more English-speaking jobs options?Do you need even more available jobs?