Enterprise Resources Planning Specialist

Job Summary:The ERP Support Executive is responsible for providing functional and technical support for the organization’s ERP system. This includes assisting end-users, troubleshooting issues, ensuring smooth daily operations, maintaining system data integrity, coordinating with vendors or implementation partners, and supporting ERP enhancements or upgrades.Job Description:Provide day-to-day ERP system support to end-users across different departments.Troubleshoot and resolve functional and technical ERP issues promptly.Monitor system performance and escalate issues to ERP Manager or vendor when required.Assist in ERP configuration, user management, and access control.Support ERP modules (e.g., Finance, Sales, Inventory, Procurement, etc.) depending on company usage.Coordinate for patches, upgrades, and new releases.Document ERP processes, user guides, and issue-resolution steps.Train and support employees on ERP usage and best practices.Assist in data migration, data validation, and reporting as required.Ensure compliance with IT policies, data security, and ERP governance standards.Job Requirement:Bachelor’s degree in IT, Computer Science, MIS, or related field.3–5 years of ERP experience (SAP Business One, Oracle NetSuite, Microsoft Dynamics, Odoo, or similar).Strong knowledge of retail operations (POS, inventory, promotions, multi-channel).Proficiency in SQL and data migration tools.Experience in ERP customization (Python, XML, JavaScript for Odoo or similar).Familiarity with BI tools (Power BI preferred).Bilingual (English and Khmer) is an advantage.