Environmental Advisor

Job OpportunityPosition: Environmental AdvisorOrganization: Recycling Council of BCLocation: Remote, must live in BC, Vancouver area preferredPosition SummaryThe Environmental Advisor plays a key role in supporting residents and businesses across British Columbia by providing reliable, accessible information about the circular economy, pollution prevention hierarchy, and waste management services. RCBC answers over 30,000 calls annually from BC residents from two phone lines, one BC wide recycling line and a second regional waste management facility line. This role helps people make informed, sustainable decisions—whether it’s about waste avoidance, recycling, or navigating provincial regulations and programs.Environmental Advisors also contribute to maintaining the accuracy of our data and resources, ensuring that the information we share is current, clear, and effective. This role is perfect for someone who’s passionate about making a real environmental impact and enjoys helping others navigate complex systems with clarity and care.We are pleased to offer the successful candidate three weeks annual vacation that begins to accumulate at the beginning of employment and full extended health care benefits after successful completion of the 90 day probation period. The beginning wage of $22.52 will increase every 6 months for the first year and a half of successful employment.ResponsibilitiesPrimary Responsibilities -Respond promptly to inquiries from the public via phone, email, and digital channelsEnsure our databases are accurate and up to date with the latest services, programs, and regulationsStay informed on topics related to solid waste, circular economy practices, and provincial initiativesFollow internal procedures and contribute to ongoing improvementsSecondary Responsibilities -Conduct research into new topics, emerging issues, and unique inquiries as neededWrite and contribute to public-facing educational content as assignedParticipate actively in team meetings, evaluations, and trainingSupport other projects, tasks or events as assignedMaintain and update fact sheets, internal research documents, and reference materialsQualificationsA strong interest in environmental sustainability and waste reductionExcellent customer service skills with experience handling inquiries in a professional mannerPost-secondary education in a related field (e.g. Environmental Studies, Geography)Strong written and verbal communication skillsExperience using email, spreadsheets, web tools, and internal databasesSelf-motivated, organized, and comfortable working both independently and as part of a remote teamAssetsExperience with environmental or waste-related programsContact centre or phone-based support experienceFamiliarity with BC geographyMultilingualRequirementsAbility to work remotely from a home office with a reliable internet connectionComfortable working on a computer for extended periods (equipment provided)Must be located in British Columbia (Lower mainland preferred but not required)How To ApplyTo apply for the Environmental Advisor position, please submit the following by November 24, 2025:Your resumeA brief cover letter outlining your interest in the role and relevant experienceOptional: Video statement of interest - prepare a 1-2 minute video introducing yourself and why you are interested in joining our team.Please mention you saw this at GoodWork.ca.Please Email Your Application ToColleen Matte, Operations Manager – employment@rcbc.caSubject line: Environmental Advisor Application – [Your Full Name]We thank all applicants for their interest. Only those selected for an interview will be contacted.