EUC (End User Computing)

Job Description :Personal computer service for hardware and software.Setting up, hardening, installing and update new software version required for work.Maintain computer hardware and software.Provide advice and solutions to resolve.Summary issues report.Qualification : Experienced as a IT Service / IT Support with 2+ years experience.Device Management:Experience with Windows, macOS, and mobile device administration (MDM).Experience with OS deployment, OS hardening, imaging, and patch management.Experience for endpoint management tools (e.g., Microsoft Intune, SCCM (ConfigMgr), Jamf, or VMware Workspace ONE).Experience with VPN, remote access tools.Application Management:Software packaging, deployment, and updates.Managing enterprise productivity suites (e.g., Microsoft 365, Google Workspace).Troubleshooting desktop and application issues.Security & Compliance:Endpoint security configuration (antivirus, encryption, DLP, MFA, etc.).Policy management and hardening (Group Policy Objects, compliance baselines).Knowledge of data protection standards (ISO 27001, GDPR, etc.).Soft Skills & Core Competencies:Excellent customer service and communication skills.Analytical thinking and problem-solving abilities.Ability to document and follow technical procedures.Time management and prioritization under service-level agreements (SLAs).Teamwork and collaboration with infrastructure, security, and application teams.Continuous learning mindset to keep up with evolving end-user technologies.Benefits :Hybrid Working ArrangementWorld-Class Development ProgramPerformance BonusVacation Leave 15 Days + Maternity LeaveMacBook ProvidedHousing LoanLife Insurance/ Health Insurance/ Dental CareJetts Fitness (Corporate rate and privilege)