Event Producer

Job Profile: Events Support Team Leader Department: End User IT Services / Digital Workspace Operations Location: Mexico City Reports to: IT Service Delivery Manager1. Role Summary Seeking a dynamic Events Support Team Leader to oversee technical delivery of internal corporate events. This hybrid role combines technical expertise, strategic planning, and team leadership for virtual and in-person events. Includes oversight of the Internal Meetings & Events (IME) Mexico team.2. Key Responsibilities Leadership & Team Management • Lead and develop AV technicians and event support professionals. • Manage IME Mexico team and align with global standards. • Oversee resource planning and scheduling. • Foster client-focused, high-performance culture.Event Planning & Execution • Own end-to-end technical production of events. • Translate stakeholder needs into technical solutions. • Conduct planning and risk assessments. • Lead technical production during critical events. • Liaise with stakeholders, support teams, and vendors. • Manage event timelines, deliverables, and costs. • Develop technical scopes and event plans. • Plan and manage rehearsals, AV setup, lighting, staging, and platforms. • Lead on-site execution and act as Show Caller. • Coordinate content and technical support. • Supervise event personnel and resolve issues. • Conduct debriefs and prepare analytics and documentation. • Oversee production space and equipment upkeep.Technical Operations • Supervise AV systems: cameras, mixers, lighting, audio. • Operate in-house facilities: studio, auditorium, VC rooms. • Coordinate logistics for off-site events. • Recommend technology upgrades.Stakeholder Engagement • Act as technical liaison for internal clients. • Maintain communication with global/regional teams. • Align execution with branding and communication strategies.3. Required Skills & Qualifications Experience • 5+ years in event production (onsite, hybrid, virtual). • Strong multitasking, project management, and communication skills. • Experience with senior leadership and C-Suite. • Problem-solving mindset and flexibility for off-hours. • Proficiency in event/project management tools. • 2+ years leading technical/event teams.Technical Skills • Hardware: mixers, cameras, encoders, lighting, audio. • Software: OBS Studio, vMix, Adobe Suite. • Platforms: Cisco, MS Teams, webinar tools. • Photography: CANON camera for event pictures.Soft Skills • Strong leadership and coaching. • Excellent English communication. • Strategic, customer-centric thinking. • Analytical and collaborative. • Initiative and results-focused.4. Education • Associate’s degree or higher in IT or marketing with IT focus. • AV production or event management certifications a plus.5. Additional Notes • Manage events within IME space, supporting internal communications and marketing. • Proactive adoption of best practices and continuous improvement.