Exams Invigilator

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.We connect. We inspire.Exams InvigilatorLocation: Lome, TogoContract Type: 2-Year Fixed-Term Contract RenewableClosing date: 27 November 2025 at 20:59 UK TimeRequirements: You must have the legal right to work in Togo at the time of application. We are unable to support with visa sponsorship and relocation.Role Context - About The TeamThe British Council provides access to English Language and other UK qualifications through its Examinations Services. The UK qualifications and assessments that we provide have the power to change people’s lives, enabling them to access life, study or work opportunities overseas or in their own countries. Qualifications and examinations are one of the most powerful drivers of improvements in teaching, learning and professional practice.The British Council Examinations Services administers a wide range of UK exams on behalf of UK based Exam Boards and awarding bodies. These include English proficiency exams such as IELTS, Cambridge English and Aptis, school exams such as IGCSE, O and A levels for Cambridge International Examinations (CIE) and Edexcel International, a range of professional and university qualifications such as ACCA (accounting).As an Invigilator, you will be part of a wider team of exams venue staff expected to support the delivery of a variety of tests in various locations. You will be required to work very closely with British Council Examinations Services staff, other venue staff and venue service providers to ensure the test days run smoothly.Role Purpose - The JobTo ensure that any test administered by the British Council runs smoothly on the test day/s and that all assigned test day duties and standards are metMain AccountabilitiesYou will be accountable for maintaining the integrity and reputation of the British Council and the various examination boards by ensuring that tests are delivered to prescribed standards for customer service, security and administration. You will also be accountable for promoting a positive image of the British Council by providing a high standard of customer care on the test day.Programme/service supportReport promptly to test venue at agreed time. In case of any delays or if unable to get to the test venue, inform the appropriate test day or British Council Examinations Services staff in a timely manner.Follow all relevant standards & procedures, based on training and reference materials provided by the British Council Examinations Services and the relevant Exam Boards. Be familiar with the emergency procedures for the test day venue.Invigilate examinations to the standard required by the British Council Examinations Service and the relevant Exams Boards.Actively monitor candidates during tests to make sure that there is no violation of test conditions.Support the supervisor to ensure that candidates have a positive and consistent test day experience and a positive image of the British Council. Ensure all material is accounted for and handed over securely to the supervisor.Complete and maintain accurate records of exam assignments. Complete all reports, logs and claims accurately as required by British Council Examinations Services. Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud. Report any incidents, emergencies or breaches of security to the appropriate test day supervisor. Work with the test day supervisor to promote and ensure the wellbeing of candidates at all time. In case of emergencies, follow correct procedures.Additional duties in line with the role may be required.Customer supportEnable good customer flow by giving candidates clear direction and answering their enquiries. Ensure that candidates follow the agreed exam procedures regarding the location and security of their belongings.Conduct candidate entry, exit, identity checks and Test Day Photography procedures according to exam requirements.Ensure special arrangements are provided as requiredTraining And DevelopmentAttend all briefing and training sessions as requested by the British Council Examinations Services Centre. Complete all mandatory training modules: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, Anti-Fraud, Identity Checks as required.Other Important Features Or Requirements Of The JobSome invigilators may be required to travel, including overnight stays. The majority will not have this requirement. During the recruitment process you will be asked to indicate your willingness to travel.You are required to be very vigilant when observing candidates; to watch and hear what is going on in the exams room.Although there may not be a prescribed uniform for your role, while carrying out your duties, you must always be dressed in line with the cultural expectations of the country you are working in and your position in accordance with your role as representing the British Council. However, it is recommended that you wear soft comfortable shoes. Noisy shoes and distracting jewellery are not permitted.Minimum/essentialRequirements Of The Role:Relevant experience of overseeing production of goods/provision of servicesExperience of planning and delivery in a fast paced operational environment at a management levelExperience managing small teams or demonstrating management potentialExperience of delivery change and ensuring that new ways of working are embeddedDesirableUniversity degree in any subject or relevant qualification Experience working in Exams environment Experience of leading on delivery of computer based examsA connected and trusted UK in a more connected and trusted world.Equality, Diversity and Inclusion StatementWe are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.Safeguarding StatementThe British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org