Executive Assistant

Position SummaryThe Executive Assistant is responsible for providing high-level administrative and operational support to the CEO and broader leadership team. This role will coordinate internal communication, manage project workflows, support sales funnel activity, and contribute to day-to-day operations of the Return Assets Division. The Executive Assistant will maintain calendars, track project milestones, update CRM systems, and assist with expense and metric management to support business decisions.Professional AttributesProject Management Prowess: Ability to manage smaller-scale projects like organizing CRM systems, coordinating bookkeeping tasks, and moving new initiatives from idea to implementationCommunication Savvy: Skilled at managing internal communication, supporting team collaboration, and coordinating between leadership and Client Representatives (CRs)Gatekeeping Excellence: Maintain efficient scheduling, streamline meeting agendas, and protect executive bandwidth while ensuring all priorities are managedSales Funnel Support: Stay on top of campaign timelines, from claim vetting to mailer distribution, and help manage KPIs and metricsDetail Orientation: Manage CRM updates, ensure high-quality data input, and foster good documentation habits across teamsExpense Awareness: Help track costs, oversee COGs (Cost of Goods Sold), and assist with setting profit margins through accurate data insightsProblem-Solving Agility: Help resolve operational issues, coordinate responses with attorneys and state offices, and mitigate crises with calm efficiencyRole ResponsibilitiesManaging the organization of RAD’s CRM and bookkeeping systemsHelping execute and operationalize new project ideas, including app and sales process integrationsCoordinating communication between Rain (CEO), CRs, and Susie (Leadership), ensuring everyone stays alignedOrganizing meetings, managing calendars, and preparing clear agendas for team alignmentOverseeing the production and distribution timelines of sales funnel materialsTracking metrics and key performance indicators related to team performance and campaign executionMaintaining accurate, high-quality notes across CRM and communicationsSupporting expense tracking, COGs monitoring, and assisting with data collection to support financial decisionsAssisting with correspondence between RAD and external legal/state contacts on routine mattersROLE REQUIREMENTSMinimum Qualifications5+ years of experience in an executive-level support role in a fast-paced environmentStrong project coordination and communication skillsAbility to manage multiple projects simultaneously and prioritize effectivelyProven ability to work independently and maintain confidentialityTech-savvy with CRM systems, Microsoft Office, and digital project management toolsPreferred QualificationsExperience supporting leadership in legal, investigations, or client-service-based businessesStrong understanding of operations, expense tracking, or sales funnel oversightFlexibility, adaptability, and a collaborative mindsetPhysical RequirementsMust be able to sit at a computer for extended periods.Lauth Investigations International, Inc. is an equal opportunity employerPowered by JazzHR