Executive Vice President, Regional Operations

Job Title: Executive Vice President, Regional Operations (EVP, Americas)Department: Executive Office / Global Operations & StrategyReporting to: Chief Executive Officer (CEO)Location: Los Angeles, California / Hybrid OfficeCompany IntroductionUpbit is a globally leading digital asset exchange, recognized for its security, innovation, and operational excellence. Founded in 2017, Upbit operates under Dunamu Inc., one of South Korea’s most trusted fintech companies. The platform provides a wide range of services including spot trading, staking, institutional solutions, and blockchain ecosystem development — serving millions of users across Asia, Europe, and emerging markets.As part of its strategic expansion, Upbit is establishing a new regional headquarters in Los Angeles to accelerate growth across the Americas. The U.S. subsidiary will focus on operational execution, market entry, and institutional engagement to strengthen Upbit’s presence and performance in the region.Job OverviewThe Executive Vice President, Regional Operations (EVP, Americas) will serve as a senior member of Upbit’s global executive leadership team, responsible for leading and managing all operational activities across the Americas.Reporting directly to the CEO, the EVP will oversee market entry execution, operational management, regulatory compliance, and cross-functional coordination, ensuring that Upbit’s business objectives and global standards are successfully implemented in the region.The ideal candidate is a highly experienced operations and strategy leader with deep knowledge of financial markets, digital asset ecosystems, and regulatory environments. They will have a proven ability to drive operational excellence, scale regional functions, and deliver measurable business outcomes.Key ResponsibilitiesRegional Operations Strategy & LeadershipDevelop and execute Upbit’s operational strategy for the Americas, aligning regional initiatives with global objectives.Serve as a strategic advisor to the CEO and executive team on market dynamics, operational performance, and regulatory developments.Define operational KPIs, success metrics, and frameworks to measure efficiency, scalability, and business impact.Ensure consistent execution of global policies, standards, and procedures across all regional operations.Americas Market Expansion & ExecutionLead Upbit’s market entry and growth initiatives across the U.S. and broader Americas region.Design and implement operational models, processes, and governance structures to support retail, institutional, and professional clients.Collaborate with local stakeholders, regulatory bodies, and industry partners to ensure compliance and market readiness.Represent Upbit at industry events, conferences, and strategic forums to build credibility and strengthen local relationships.Operational Excellence & Risk ManagementOversee day-to-day operations, including trading infrastructure, customer support, compliance, and regional finance functions.Implement scalable operational processes to optimize productivity, reduce risks, and maintain service quality.Collaborate with risk and compliance teams to ensure regulatory adherence, AML/KYC compliance, and operational resilience.Lead contingency planning and crisis management for the region to maintain continuity in volatile market conditions.Cross-Functional Collaboration & LeadershipWork closely with product, technology, marketing, and finance teams to ensure regional alignment with global initiatives.Build, mentor, and lead high-performing regional teams, fostering accountability, innovation, and operational excellence.Promote a culture of collaboration, transparency, and continuous improvement across departments.Ensure smooth knowledge transfer and alignment between regional operations and global headquarters.Performance Analytics & Continuous ImprovementMonitor key performance indicators and operational metrics to evaluate efficiency and effectiveness.Leverage data-driven insights to optimize workflows, enhance service delivery, and improve decision-making.Support executive reporting to the CEO and board on regional performance, challenges, and growth opportunities.QualificationsOver 20 years of senior leadership experience in operations, strategy, or executive management roles within fintech, digital assets, or financial services.Proven track record of managing complex regional operations, scaling business functions, and executing market expansion strategies.Deep understanding of cryptocurrency trading ecosystems, institutional client requirements, and regulatory frameworks.Strong analytical, strategic, and communication skills with experience influencing executive-level decisions.Bachelor’s degree in business, finance, operations, or related discipline required; MBA or advanced degree preferred.Core CompetenciesOperational Leadership: Ability to design and execute scalable operational models across diverse markets.Strategic Execution: Translate global strategy into actionable regional initiatives with measurable outcomes.Regulatory & Risk Acumen: Deep understanding of compliance requirements, market risk, and operational governance.Analytical Insight: Skilled in leveraging data and performance metrics to drive continuous improvement.Leadership & Collaboration: Proven ability to lead cross-functional teams and align regional operations with corporate goals.Global Perspective: Experience managing multi-country operations and navigating complex regulatory environments.BenefitsCompetitive executive compensation with performance-based incentives.Participation in long-term equity and profit-sharing programs.Comprehensive health, insurance, and retirement benefits.Executive relocation and onboarding support.Opportunities to represent Upbit at leading blockchain, fintech, and industry forums.Expected Outcomes (12–18 Months)Successfully launch and scale Upbit’s operational footprint across the Americas.Establish robust governance, risk management, and operational frameworks aligned with global standards.Achieve measurable improvements in operational efficiency, service quality, and client satisfaction.Position Upbit as a trusted and high-performing digital asset platform in the Western markets.