Field Service Supervisor I, Level 1

Overall Purpose of the JobThe Field Service Supervisor 1 shall perform and oversee Casing/Tubing operations involving various types/sizes of tubulars and utilizing varying types / sizes of Frank’s equipment. The position holder shall perform Field Supervisory duties as required whilst continuing to work under supervision on any task where they have not yet been proven competent. The Field Service Supervisor 1 is required to demonstrate competence in all relevant disciplines.

Key Activities And Accountabilities Responsible for stopping work where their or other people’s safety is at risk Promptly reporting any unsafe/unsatisfactory plant and/or systems of work, or those not being operated to Frank’s standards or QHSE procedures Implement quality, health and safety policies and procedures during all operational activities.

Suggest changes/improvements relevant to those procedures Actively seek ways to eliminate unsafe practices, conditions and damage to people, processes, equipment, property and the environment Ensure their work area(s) are kept clean and free from obstructions Actively participate in worksite safety programs as required Complete and forward relevant paper or electronic reports, e. g. STAR Cards, incident reports, Equipment Fault Reports, etc.

to the appropriate department Keep up to date with all new developments in Frank’s equipment and operational requirements as instructed Ensure all required operational documentation is completed in an accurate and timely manner and forwarded to Operations Office for processing Professionally represent Frank’s international at client meetings when requested Assist onshore/workshop operations in any Frank’s location as required Meet all operational deadlines/schedules as required, including:

Pre/post-job meetings, check-ins, flights/travel obligations, safety meetings, toolbox talks and shift configurations Actively participate in all learning and development programs, which may include travel, as and when required Perform the operational requirements and retain competence in the disciplines detailed in the Field Service Technician 3 Job Description Develop and demonstrate competence in the disciplines that relate to the Field Service Supervisor 1 in the Local Field Career Development Competence Map Further develop skills required to perform Supervisor 2 duties by mastering all manner of job preparedness, job operation, delegation and oversight of duties undertaken by other team members Inspire, support, and reassure the Field Service Technician’s 1, 2 and 3 in carrying out their delegated dutiesJob Knowledge And Qualifications Excellent coordinating, organizational and administrative skills Good report writing skills Good Supervisory skills (value / result driven, effective communicator, socially responsible, technically adept, efficient organizer, change catalyst) Proven ability to manage a team, often in remote locations and as part of an international workforce, whilst meeting the needs and expectations of our clients Excellent customer service and interaction skills, offering advice and value-driven solutions Able to work, communicate and interact with different cultural dynamics Able to assess the technical and soft skill competence of others in accordance with the company’s Competence Management System