Talent and Culture Manager

Company DescriptionWhy work for Fairmont?At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Job DescriptionAs the Talent & Culture Manager, you model the Fairmont Century Plaza values of respect, integrity, teamwork, and empowerment through leadership that facilitates extraordinary careers and lasting memories for the Talent & Culture and Hotel team. Responsible for record keeping for all colleagues, processing all new hires, departures, handling inquiries via telephone, emails or walk in. As the Talent & Culture Manager, you model the Fairmont Century Plaza values of respect, integrity, teamwork, and empowerment through leadership that facilitates extraordinary careers and lasting memories for the Talent & Culture and Hotel team.

Responsible for record keeping for all colleagues, processing all new hires, departures, handling inquiries via telephone, emails or walk in.

What You Will Be DoingConsistently offer professional, friendly and engaging servicePromote positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and funSupport in overseeing the day to day operation of the Talent & Culture Department and play a critical role in the implementation of the Talent & Culture strategyUse a variety of methods to promote Fairmont Century Plaza's standards and maintaining consistent colleague communication including but not limited to updating bulletin boards, daily pre-shifts, and training materials as neededTake lead on the overall management of the office, including greeting and assisting colleagues who come to the office, ensuring office supplies are kept up to stock, daily filing of documents, ensuring the timely completion of all administrative requests and dutiesCoordinate and facilitate various training sessions including New Hire OrientationSupport with completion of forms, maintaining 19 files, filing, copying, office organization, applicant greeting and pre-screening, and telephone coverageData input and tracking of information into Talent & Culture Systems (employee action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.

) and file on a daily basis following filing legendCoordinate ID cards and name badges for all new hires with SecurityAct with complete discretion and professionalism when handling confidential or sensitive mattersAct as a resource for all colleagues of the hotel, and assist in resolving colleague questions, complaints, or issues as they ariseWork with Payroll to ensure all payroll records are up to date on a bi-weekly basisAct as the main contact for the Heartist recognition committeeSupport all department managers with questions and colleague activities including various committees such as the CSR committee, the Safety committee, and the DE&I committeeProvide service and support to all colleagues with regards to eligibility, enrollment, and participation in all applicable benefit plans, including the coordination of benefit information seminarsWorking knowledge of CBA agreements within the HotelAdministrative assistance and tracking of all short-term disability, long-term disability, FMLA, Leave of Absences, and Workers’ Compensation claimsSupporting a work environment reflective of Fairmont’s valuesOther duties as assignedWhat Is In It For YouSalary Range:

USD $75,000 - USD $80,000 grossDiscounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potentialOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHCompetitive Health Benefit Package within 30 days of employment401(k)/Roth IRA Eligibility after 60 days of employment Cell Phone Usage ReimbursementQualificationsYour experience and skills will include:

Previous Human Resources experience requiredPrevious luxury hospitality experience requiredUniversity/College degree or diploma in a related discipline requiredFormal education in Human Resources Management an assetExceptional organizational and prioritization skills complimented by excellent communication and interpersonal abilitiesEnthusiastic and positive personality with the ability to build strong relationships and handle confidential and sensitive mattersHighly responsible, reliable, and have the innate ability to work cohesively as part of a teamProven desire to be involved in maintaining guest service excellence by providing quality service to our internal guestsProficient with MS Office (Word, Excel, Outlook, etc.

) and HRISExcellent communication skills, written, verbal, and non-verbalStrong interpersonal and problem-solving abilitiesHighly responsible & reliableAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationYour Team And Working EnvironmentWhat was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable.

A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https: //careers. accor.

com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Our Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/DVisa Requirements: Must provide proof of current eligibility to be employed in the United States of America.