ASUS

Field Account Manager

Posted: 8 hours ago

Job Description

Role SummaryThe Field Application Engineer is the primary technical interface to customers and supports early-stage product-management and commercial activities such as opportunity qualification, RFQ/tender response, and project scoping.Key ResponsibilitiesCore FAE Technical ResponsibilitiesAct as the primary technical point of contact for assigned key accounts and distributors.Support the full design cycle: architecture discussions, schematic/layout review, part selection, bring-up, validation, and certification.Deliver technical presentations, workshops, and hands-on training.Debug complex hardware/software issues on-site using standard lab equipment.Develop reference designs, application notes, evaluation kits, and demos.Collaborate with sales to drive design wins and achieve revenue targets.Additional Product Management & Commercial Responsibilities (Entry-Level)Partner with sales to qualify new opportunities and projects early in the funnel (NBO identification, technical feasibility checks).Lead or co-lead the technical portion of RFQ, RFP, and tender responses, including: – Creation of compliance matrices – Risk assessment (technical, supply chain, certification) – Proposed Bill-of-Materials (BOM) and costed BOM preparation – Definition of deliverables, milestones, and acceptance criteria – Writing technical proposal sections and executive summariesGenerate and maintain accurate quoting packages (standard pricing, project-specific NRE, special pricing requests, MOQ, lead-time exceptions).Coordinate multi-department input (R&D, operations, quality, legal) for large bids and framework agreements.Track and report opportunity pipeline health, win/loss analysis, and design-win forecasts in CRM tools (Salesforce).Support product roadmap feedback by consolidating regional customer requirements and competitive intelligence.Assist in defining and launching customer-specific derivatives or small platform extensions (light product-management duties).Own the internal approval workflow for special pricing, free-of-charge samples, and dev-kit allocations tied to strategic projects.Required Qualifications(Unchanged technical requirements plus the following additions)3+ years of experience in hardware design or applications engineering.Demonstrated experience in responding to RFQs/tenders or creating technical proposals (even if co-owned with sales/PM).Strong commercial acumen: ability to understand gross margin, NRE recovery, MOQ, and lead-time trade-offs.Proficiency with Salesforce and Excel tools.Preferred Skills & Experience (Additions)Previous exposure to product management, program management, or bid management.Familiarity with public/private tender processes in automotive, industrial, or infrastructure markets.Experience negotiating technical scope and commercial terms directly with customers.Knowledge of export control and industry-specific certification requirements.

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