Field Application Engineer

Introduction to the jobApplication engineer supports customer's process development and help performance improvement via application products / knowledgeRole and responsibilities Process development support, and implement application functionsBe able to understand customer needs, align clear problem description with customer, trouble shoot under time pressure conditionTake ownership and initiative with prompt responseLead escalation and communicate with ASML experts internally, and act as customer interfaceCollaborate across departments for smooth trouble shootingManage stakeholders for technical topicsHave problem solving mindsetSupport EUV, DUV, Virtual computing platform etcEducation and experienceBachelorMaster and/or 3yrs experience in semiconductor industry prefferedSkillsTechnical problem solving, drive project or workstream to achieve customer goal. Develop strong customer relationship and maintain effective communication channelsMake clear problem description including customer use caseBe able to create user friendly technical documents using common words (not ASML specific term)Have trouble shooting skill, data analysis skill, excel, power point skillsHave basic project management skillEnglish requirements: TOEIC 600 +, daily conversation levelEnglish presentation, communication skill to lead technical conversation internally, and externallyOptionalSemiconductor knowledge and experience, especially front end processJapanese skill JLPT N2, daily conversation levelLead technical conversation by Japanese in customer meetingOther informationWork location for this position is Higashi-Hiroshima city. Onsite support is required and need clean room work sometimes.This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R.730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.Diversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.