Finance Operation Officer (Deposit and Withdrawal)

 Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform - moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders. In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets. Working at Moomoo, you will get Be a part of the world's leading digital brokerage firm where growth and career development opportunities are endlessEnjoy a competitive total compensation package that truly values your skills and contributionsComprehensive insurance coverage for employees and dependents to provide you a peace of mind Fun loving and diverse work environment that hosts various team-bonding programs and company events Business casual work attire everyday And Much More!: Discover even more perks and benefits as we take you through the hiring process!Finance Officer (Deposit and Withdrawal)ResponsibilitiesManage and process all client deposits and withdrawals on the platform promptly and accuratelyEnsure transactions are executed in compliance with internal policies and regulatory standardsIdentify, suggest, and assist in the development and implementation in the deposit and withdrawal processes to enhance efficiency and client experienceLiaise with internal and external stakeholders to resolve issues related to deposits and withdrawals/enhancementProvide support for other finance-related duties or special projects as assigned by ManagementProvide valuable solutions to stakeholders and teammates when problems arise Please note that only short-listed candidates will be contacted.RequirementsRequirementsFamiliar with local and international payment methods (e.g., TT, online banking, payment gateways, etcMeticulous and detail-oriented with a focus on accuracyWillingness to learn and improve processesGood communication skills to work with clients and teammatesEnglish speaking and Fluency in Mandarin is an added advantageBenefitsOur Values Integrity Integrity Story: Say No to Super High Leverage We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don't try to attract users' attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit Efficiency Efficiency Story: Promise Made to a User on New Year's Eve On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report Service Service Story: Providing Excellent Services and Undertaking Our Responsibilities After Ant Group's IPO was suspended, we refunded all subscribers' subscription fees and margin interest, bearing all the costs ourselves Excellence Excellence Story: Leaf Opens Our App Over 30 Times a Day According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app's loading speed and visual effects