Financial Services Analyst

BE A PART OF A REVOLUTIONARY CHANGEAt Rothmans, Benson & Hedges Inc. (“RBH”), Philip Morris International’s subsidiary in Canada, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products.With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to advance your career in endlessly different directions.Embracing Diversity, Equity, And InclusionWe believe that diversity, equity, and inclusion are essential drivers of innovation and success. Our commitment is to create a workplace where everyone feels valued, respected, and empowered to share their unique perspectives.We celebrate the innovation that diversity fosters and recognize that each employee's capabilities, experiences, and perspectives add value to our teams and our work.Equal Employment OpportunityWe are committed to providing equal employment opportunity regardless of race, ancestry, colour, religion, marital/family status (including pregnancy), national origin, sex, sexual orientation, gender identity/expression, immigrant and newcomer status, age, citizenship, or disability.We strive to recognize and value diversity and equity, and to ensure the inclusion of equity-deserving groups and the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value, respect, and equally support applicants from these groups.About The RoleProvide value-added Finance support for the Order-to-Cash (OTC) function, including contributing to customer risk management processes, recommending and implementing value-added solutions, and ensuring efficient execution of operational activities.YOUR DAY TO DAAnalyses, Projects, And PoliciesPerform customer risk profile analysis by examining purchase patterns, payment history, and behaviour to regularly reassess the credit limits of over 3,000 direct customers, balancing legitimate market demand with business risk. Develop and adjust business models that incorporate sensitivity analyses and scenario planning.Utilize Power BI to analyze components of Revenue, Sales Allowances, and Tobacco Taxes to identify pricing and tax errors, and accurately address queries from Key Accounts Managers, wholesale partners, and direct customers.Actively participate in projects as a Subject Matter Expert (SME) for the Finance components of the OTC cycle, including contributing to the preparation of Business Requirement Documents and the proposal and creation of test scenarios. Collaborate with IT, Distribution, and various Shared Service teams to coordinate and execute testing and deployment.Actively and effectively review and analyze customer payment behaviour, including defaults, and use professional judgement to recommend appropriate actions to curb poor payment patterns (e.g. procedural changes and/or local policy changes).Periodically review local RBH customer credit procedures and policies and recommend updates as our business continues to evolve.Other ad hoc tasks as they ariseCustomer-related operational activitiesExecute PMI’s P&P 10-C Know Your Customer Significant and Non-Significant Customer reviews at prescribed intervals by maintaining accurate customer classification tracking, coordinating customer documentation collection with Key Account Managers, compiling review packages, and coordinating sign-off.Execute month-end and year-end Accounts Receivable related procedures by ensuring all Goods Issues for the period have been completed, unbilled items have been accrued for, billing in SAP is blocked and unblocked promptly, unprocessed returned items have been accrued for, etc.Support the Customer Master Data team by liaising with internal teams to coordinate mass changes for new initiatives, investigate and resolve issues, and ensure relevant systems reflect accurate data.Execute the local Collections and Bad Debts, and Non-Sufficient Funds (NSF) procedures by ensuring failed payments for invoices are actioned promptly or sent to the third-party collection agency.Ensure internal and external customer inquiries received in the Finance central mailbox are actioned and responded to in an accurate, timely, and customer-centric manner.Other tasks as they ariseVendor-related operational activitiesExecute PMI’s 9-C Know Your Vendor P&P by performing reviews during the required timeframes, and any additional monitoring/maintenance to ensure compliance.Ensure timely resolution for payment-related complaints and escalations.Execute the cheque payment process and manage payment validation.Periodically review local RBH vendor policies and procedures and recommend updates and changes as our business continues to evolve.Actively participate in projects as an SME related to vendors, including Business Requirement Document preparation, recommending test scenarios and working with IT and Shared Service teams to plan and execute testing and deployment.Perform periodic review of vendor spending patterns, payment issues, or anomalies and workaround solutions to support the business.The role requires spending time on project-based work, such as internal control review, from time to timeWhat We're Looking ForEducationCollege/University with a Diploma/University Degree in Accounting or FinanceWork ExperienceMinimum 2 years’ experience in a Financial Analyst role within a medium/large organization with complex processes. Preference for experience working within a Shared Service Centre model.Other Skills/function-specificStrong problem-solving and analytical skills.Intermediate Excel and modelling skills and understanding of accounting concepts.Proven ability to organize, prioritize, and manage multiple competing, time-sensitive tasks within a complex and dynamic environment.Excellent written and verbal communication skills, with the ability to effectively engage and collaborate with internal and external stakeholders at all organizational levels.Ability to demonstrate customer centricity by effectively managing internal and external customer expectations while consistently upholding established practices, policies, and procedures.Ability to handle sensitive and confidential information professionally.Ability to work well in a team as well as independently with minimal supervisionWhat We OfferWe offer the opportunity to join an organization where you can grow in a wide range of business functions. You will have the chance to build your professional expertise, business understanding, and leadership capabilities in a collaborative, challenging environment where we will empower you to take risks, experiment, and explore.Our company fosters excellence in execution and is comprised of dedicated people all working together to continue to grow our status as industry leaders. We offer our employees a competitive salary, an attractive compensation package, including flexible work schedules (where applicable), health and wellness programs, and attractive benefits options.For this position, the salary starts at $84,920 with a full range of benefitsYou will also be part of an inclusive, diverse culture where everyone’s contribution is respected. Collaborate with some of the world’s best people and feel like you belong.Who We AreOur parent company, PMI, is one of the world’s leading international tobacco companies. In addition to the manufacture and sale of cigarettes, PMI is engaged in the development and commercialization of smoke-free products.RBH is thrilled to announce that we have been officially certified as a Great Place to Work, a testament to our commitment to fostering a positive and inclusive workplace culture. Click on the following link to learn more about what RBH believes: https://www.rbhinc.ca/home/what-we-believe.We welcome and encourage applicants to reach their full potential with us. We use artificial intelligence in the form of algorithmic software in the application process to create efficiencies when sorting applicants and facilitating an effective screening process. Notwithstanding, the artificial intelligence software does not engage in autonomous candidate rejection and requires human intervention in screening relevant applications. If you are unable to apply for a position online or require any further accommodation during our recruitment process, please contact: AODA.RBH@rbhinc.ca.Follow Us On Social MediaRBH LinkedIn: https://www.linkedin.com/company/rothmans-benson-hedges-inc/Facebook: https://www.facebook.com/RothmansBensonHedges/X: https://twitter.com/RBHincRBH website: https://www.rbhinc.ca/#RBH18595