Fraud Analyst

Company DescriptionAcclime is an expert provider of transaction and advisory services, helping corporates and private clients navigate challenging markets in Asia. Acclime is hiring on behalf of a global leader in wellness technology and recovery solutions, dedicated to enhancing human performance and well-being through innovative products. This opening spans multiple locations across India and offers an opportunity to be part of a company transforming the health and wellness industry.LocationBangalore, Hyderabad, Ahmedabad, or GurugramRole DescriptionThis is a full-time on-site role for an E-commerce Fraud Analyst. The E-commerce Fraud Analyst will be responsible for detecting, analysing, and preventing fraudulent activity across e-commerce platforms. The role involves leveraging advanced data analysis, behavioural monitoring, and open-source intelligence, including dark web monitoring, to identify both fraudulent and false-positive transactions. This position requires expertise in payment fraud schemes and e-commerce risk signals, with a strong balance between fraud prevention and revenue protection. The analyst will monitor real-time transactions, investigate escalated fraud cases, manage chargebacks, and provide threat intelligence to leadership and operational teams.Qualifications7-10 years of experience in e-commerce fraud prevention, payments risk, or investigative rolesDeep familiarity with payment fraud schemes and the chargeback lifecycleExperience in monitoring and deriving intelligence from open sources and underground forums (OSINT/dark web monitoring)Proficiency with fraud platforms (Signifyd, Riskified, Sift, Forter, Kount), analytics tools, and payment gateways (Stripe, Adyen, Braintree)Strong analytical skills and experience with data tools (Excel, SQL, BI tools)Excellent investigative, written, and verbal communication skillsHigh ethical standards and experience working with legal/compliance teams on intelligence handlingExperience in a high-volume DTC ecommerce environment (preferred)Familiarity with threat intelligence platforms and dark web monitoring tools such as Recorded Future, Flashpoint, DomainTools, RiskIQ (preferred)Background in cybersecurity, fraud investigations, or law enforcement/intelligence (preferred)Knowledge of PCI-DSS, GDPR, and data privacy considerations (preferred)Skill SetReal-time transaction monitoring and fraud detectionCustomer behaviour pattern analysis, including payment methods, device fingerprints, and geolocation dataFraud detection tools and manual review techniquesRule set and alert development within fraud detection platformsDark web and underground forum monitoring for threat intelligenceOSINT translation into actionable intelligenceChargeback and dispute management across payment processors and card networksRoot cause analysis for chargebacksFraud pattern identification, including account takeover (ATO), triangulation, card testing, synthetic identities, and bot attacksMitigation strategy recommendation and implementationFraud tool performance evaluationFalse decline minimisation and revenue recoveryThreat brief preparation and presentationCross-functional collaboration with e-commerce operations, finance, customer service, and payment providersJob Ref: TB-112025-003