Front Office Application Support Specialist

Our client is a leading international financial institution with a strong presence in global markets across multiple asset classes. The Singapore office plays a key role in supporting the Asia trading desks and ensuring the smooth operation of the bank's electronic trading platforms (eMarkets / eTrading) across FX, Money Markets and Rates. Job ResponsibilitiesProvide Level 1.5 and Level 2 application support for front-office electronic trading platforms (eMarkets / eTrading) used by FX, MM and Rates trading and sales.Manage and maintain connectivity to market venues, liquidity providers and client channels (e.g. Refinitiv, FXall, 360T, Bloomberg, EBS), ensuring optimal performance and uptime.Perform platform configuration, release support and troubleshooting in coordination with development teams and external vendors.Partner closely with traders, sales, eTrading, and middle/back office to address production issues, implement changes and support delivery of new functionality.Monitor system performance and trade flows, proactively identify potential issues, and maintain operational readiness through well-documented procedures, dashboards and runbooks. Job RequirementsProven experience in application support for front-office trading systems (eFX / eMarkets / eTrading) within capital markets.Familiarity with market venue and liquidity provider connectivity (e.g. Refinitiv FX Trading / Matching / FXall, 360T, Bloomberg, EBS, other ECNs/MDPs).Strong technical skills in Linux/Unix, SQL and scripting (Python / Shell); knowledge of FIX protocol and messaging (MQ/Kafka) is preferred.Ability to troubleshoot complex issues under time pressure, including order/trade breaks, pricing anomalies and connectivity problems.Strong communication skills with the ability to engage front-office users and explain technical issues and workarounds clearly.Experience working in an international financial institution, vendor, or market technology provider is beneficial. Why You Should Join ThemOpen to relocation for strong candidates.Opportunity to work in a high-demand eTrading / eMarkets environment within global markets.Direct exposure to front-office trading desks and market-facing systems across FX, MM and Rates.Collaborative, stable team with low turnover and strong work-life balance.Competitive compensation package with scope to grow into regional or cross-asset responsibilities.Well-established international institution with a strong commitment to technology, controls and operational excellence. Do note that we will only be in touch if your application is shortlisted.Robert Walters (Singapore) Pte LtdROC No.: 199706961E | EA Licence No.: 03C5451EA Registration No.: R1766249 Josh Lim