Senior Manager / Manager / Assistant Manager (Mean-Test Office – System)

What The Role IsThis is a tech-adjacent role where you will be involved in ops-IT-data integration work to support processing via HOusehold Means Eligibility System (HOMES), a central system that supports means-test of government schemes.What You Will Be Working OnYou will implement enhancements to the existing system and processes by bridging business requirements and tapping on data sources and new technologies to improve the accuracy, efficiency and experience for government schemes and citizens.In addition, you are part of the team to drive the solutioning and onboarding of new Schemes to tap on HOMES, so that they can make use of HOMES’ services and data effectively and efficiently to meet their business needs. This includes reviewing and advising appropriate setup parameters, development of training materials and conduct of training for users for HOMES Portal, project management and providing ongoing support to schemes on their queries.What We Are Looking For At least 2 - 3 years of relevant working experience in the Public Service (Preferred) Possess prior experience working on projects that saw the integration of policy/business-IT-operations. (Preferred) Able to communicate effectively with policy and operations teams in various agencies as well as technical personnel in vendor companies Open to learn and apply office productivity and automation tools such as Power Query, Power BI and UiPath Possess good analytical and solutioning skills. Attention to details. Ability to plan and prioritise tasks. A team player who demonstrates good interpersonal skills and has high initiative. Motivated and persevering, resourceful and able to work independently and see through projects to completion. Ability to multi-task, handle stress and handle a fast work pace.Key Competencies Required Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. Working Effectively with Stakeholders – Ability to communicate, mobilise and rally partners and stakeholders towards a collective purpose. Serving with Heart, Commitment and Purpose – Ability to commit to the work scope to deliver on agency and whole-of-government outcomes.As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.)