Front Office Assistant

Job Title: Front Office AssistantLocation: Long Beach CADuration: 2+ MonthsJob Type: ContractRate: $28.57Note: Onsite Role. Top 3 Keywords: 1. Medical Office Experience 2. BLS Certification 3. Insurance VerificationTop 3 Required SkillsCustomer service & patient interactionCommunication (written & verbal)Computer & scheduling system proficiencyMust-Have SkillsStrong written and verbal communicationExcellent customer service skillsAbility to work independently and in a teamPrioritization, organization, and multitaskingAttention to detail and follow-throughLogical problem-solving and initiativeProficiency in computer management systemsAbility to use scheduling and registration systemsKnowledge of insurance requirements and patient financial obligationsNice-to-Have SkillsMinimum 1 year customer service experiencePrior medical office experienceMedical Terminology certificateKey Responsibilities & Duties (Simplified)Perform front office duties using the five Simply Better steps with each patient and team member.Greet and assist patients during arrival and check-out; maintain a professional and welcoming environment.Verify patient registration data, insurance eligibility, and collect payments accurately.Use computer scheduling functions to register, edit, confirm, and reschedule appointments.Answer calls professionally within three rings; screen and direct calls appropriately.Monitor waiting areas, address delays, and communicate with staff or management as needed.Ensure patient areas remain clean, safe, and free of hazards.Complete pre-arrival processes, patient forms, and follow company policies and protocols.File, sort, and distribute incoming/outgoing materials; support daily office operations.RequirementsHigh School diploma or equivalentCurrent BLS for Healthcare ProviderStrong communication and customer service abilitiesAbility to multitask, prioritize, and stay organizedProficiency using computer systems and scheduling tools