Front Office Trainee - SO/ Sotogrande

Company DescriptionSO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together.It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 3,500 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.Job DescriptionSO/ Sotogrande, a luxurious resort located in the beautiful Sotogrande, Spain, is seeking a friendly and enthusiastic Receptionist Trainee to join our team. This exciting opportunity offers a chance to kickstart your career in the hospitality industry while learning from experienced professionals in a dynamic environment.Assist in welcoming and greeting guests upon arrival, ensuring a positive first impressionLearn to process check-ins and check-outs efficiently using the hotel's property management systemSupport the front desk team in handling guest inquiries and requestsAssist in managing room assignments and maintaining accurate guest recordsLearn to handle basic administrative tasks, including answering phone calls and emailsShadow experienced staff to understand hotel operations and guest service standardsParticipate in training sessions to develop skills in customer service and hotel proceduresAssist in promoting hotel services and amenities to enhance guest experienceLearn to handle basic financial transactions, including cash handling and credit card processingCollaborate with other departments to ensure seamless guest experiencesQualificationsAgreement with the school is requiredStrong interest in pursuing a career in the hospitality industryExcellent communication skills in English and SpanishBasic computer skills and ability to learn new software systems quicklyCustomer-oriented mindset with a friendly and professional demeanorAbility to multitask and work efficiently in a fast-paced environmentBasic organizational skills and attention to detailFlexibility to work various shifts, including weekends and holidaysPositive attitude and eagerness to learnAdditional InformationAttractive incentive plan.Important discounts on Hotel services.Discounts in Accor group hotels and collaborating companies.