Functional Consultant BC-NAV-Updated.Kenya

Job Summary:The Business Central Functional Consultant is responsible for analysing business requirements, designing functional solutions, and configuring Microsoft Dynamics 365 Business Central to meet client needs. The consultant serves as a key liaison between stakeholders and technical teams, ensuring smooth implementation, customization, and support of the ERP system. Additionally, the role requires preparing documentation, providing user training, and offering post-implementation support to ensure effective use of the system. Key Responsibilities:1. Requirement Gathering & AnalysisCollaborate with clients and internal teams to gather and document business requirements.Conduct workshops and gap analyses to identify areas where Business Central can be leveraged for process improvements.2. Solution Design & DocumentationTranslate business requirements into functional specifications and design documents.Prepare configuration and customization specifications.Assist in defining system workflows, processes, and reporting requirements.3. System Configuration & ImplementationConfigure Business Central modules such as Finance, Sales, Purchase, Inventory, Jobs, warehousing and Manufacturing (as applicable).Support data migration activities, including data mapping, validation, and testing.Conduct system and user acceptance testing (UAT) with clients.4. Training & SupportDeliver end-user training and create user manuals or training materials.Provide go-live and post-go-live support.Troubleshoot functional issues and liaise with developers for resolution of technical problems.  5. Project Coordination & Quality AssuranceParticipate in project planning, status updates, and client meetings.Ensure deliverables meet business requirements and project timelines.Follow implementation methodology and ensure quality and compliance standards are met. Required Skills and Competencies:Strong knowledge of Microsoft Dynamics 365 Business Central (preferably both SaaS and On-prem).Hands-on experience configuring core modules (e.g., General Ledger, Accounts Payable/Receivable, Fixed Assets, Inventory, Purchasing, Sales, Jobs).Strong analytical, problem-solving, and documentation skills.Excellent communication and interpersonal skills.Ability to manage multiple tasks and projects simultaneously.Familiarity with Power BI, Power Apps, and integrations (optional but preferred). Qualifications & Experience:Bachelor’s degree in Information Technology, Accounting, Business Administration, or related field.Minimum 2–4 years of hands-on experience in Dynamics NAV / Business Central implementations.Microsoft Dynamics 365 certification (preferred but not mandatory).