General Virtual Assistant

Company DescriptionYou’ll play a key role in keeping our residential landscaping business organized and running smoothly. You’ll handle tasks like email sorting, invoicing, communication, and client follow-ups, with training provided as you grow into more advanced responsibilities.Role DescriptionThis is a Full-time remote role for a General Administrative Assistant. The General Administrative Assistant will be responsible for various day-to-day tasks including providing administrative and clerical support, managing phone communications, assisting executives, and ensuring efficient operation of the office. They will need to handle communication tasks and provide exceptional administrative assistance.Key ResponsibilitiesSort and organize messages from the general information email accountManage invoicing and job follow-ups, including reviewing and tracking past-due paymentsGather customer reviews to support reputation managementHandle non-technical client communication such as confirmations, simple updates, and remindersHandle inbound calls, including answering client inquiries, routing calls, and taking detailed messagesConvert approved client work orders into partner work ordersMonitor and respond to basic social media engagement and review feedbackCoordinate permit and waiver signature collectionAssist with vendor bill payments (training provided to understand internal systems)Prepare and send templated estimates (subject to review before sending)Conduct research related to services, tools, and industry trends (with oversight and discretion)RequirementsEXCELLENT written and verbal English communication is a mustStrong organizational and communication skillsExperience with Jobber CRM or similar tool/s.Minimum of 1–2 years of administrative or virtual assistant experience (landscaping or home services industry is a plus)Reliable internet connection and a private, distraction-free work environmentAvailability to work during Eastern Time business hoursRATE:Salary: TBDHours: Full-Timefor faster processing:send an email to careers@zervasourcing.comincluding a 2-minute video introducing yourselfuse the Subject: Virtual Assistant #17 - Name