German-Speaking Customer Advisor

Imagine being the person who makes someone’s day better — using your German skills and your talent for solving problems. In our new team, you’ll be the trusted voice customers rely on: someone who listens, understands, and finds solutions.We’re looking for someone curious, motivated, and ready to grow — someone who thrives in a fast-paced environment and enjoys turning challenges into success. If that sounds like you, this might be your next big opportunity.📍 Location & Job DetailsLocation: SofiaWork model: Hybrid – 2 days from home, 3 days in the officeContract: PermanentHours: Full-time or part-timeSchedule: Flexible working hoursSuitable for: Students and candidates with little or no experienceInterview: RemoteSalary base 3200 BGNPlus additional bonuses up to 5000 BGN gross per monthLanguage required: German💼 Your ResponsibilitiesAssist customers via inbound calls.Analyze and resolve customer questionsProvide information on administrative and technical topics (products, invoices, etc.)Escalate issues to the appropriate departments🎯 RequirementsC1+ German – essentialCustomer-oriented mindsetStrong organizational and communication skillsWillingness to work flexible hours✨ What’s In It for YouHybrid work model after training (after the 4th month)Guaranteed training bonus + performance-based bonusesOpportunities to join project initiatives with additional rewardsMeal vouchers every monthSupplementary medical insuranceReferral bonus programRelocation support: 2-week flat + partial flight reimbursementStrong work-life balance with supportive teams and positive cultureInternational environment with British & Swiss influenceAccess to inclusive employee networks celebrating diversityEveryday practical support: assistance with bank account opening, tax ID, and Bulgarian ID card issuance (for candidates relocating)If you're ready to grow, learn, and make an impact, we’d love to meet you. Apply today!