Dutch Customer Advisor for Video Game Brand - Work In Greece - Incl. Relocation

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Advisor for a leading Video Game Brand, located in Greece! This position not only allows you to work in a vibrant and dynamic environment, but also includes relocation support for those currently living outside Greece. If you have a passion for video games and enjoy providing top-notch customer service, we want you on our team!Key ResponsibilitiesDeliver exceptional customer support to Dutch-speaking clients via phone, email, and chat regarding gaming products and servicesAssist customers with inquiries about video games, consoles, troubleshooting, and account issuesTroubleshoot and resolve customer complaints efficiently to enhance user satisfactionDocument interactions and maintain comprehensive records in the CRM systemCollaborate with product teams to relay customer feedback and support service enhancementsStay updated on the latest gaming trends, products, and industry news to provide informed assistanceRequirementsFluency in Dutch (both written and spoken) is required; proficiency in English is beneficialExperience in customer service, particularly in the gaming industry, is a plusA strong passion for video games and an understanding of gaming cultureExcellent communication and problem-solving skills to effectively assist customersFamiliarity with CRM systems and other customer support toolsWillingness to relocate to Greece and join a diverse team in a new environmentAdaptability and eagerness to learn in a fast-paced industryBenefitsCompetitive Monthly SalaryFully Paid TrainingFully Paid Relocation PackageHealth Insurance2 Extra Salaries Per YearAnd Much More..