Global Services, HR Services | USA Services Support

It's more than a jobThis Kuehne+Nagel Human Resources role covers recruiting, compensation, talent management and... toys. Yes, toys. Because your efforts create a functional and positive workplace that allows teams to stay focused on helping toy manufacturers, for example, get their products to stores and children around the world. Working in HR at Kuehne+Nagel brings more joy than we imagine.‎Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.How you create impactAs an HR Services Employee, you will play a key supporting our U.S. operations. This role is ideal for someone who enjoys administrative work, thrives in a collaborative environment, and is eager to learn. From managing documents to coordinating training programs, your work will directly impact the employee experience. You’ll be part of a dynamic team based in Costa Rica that provides dedicated HR services to support our employees across the United States. Some of the position expectations are the following:Prepare formal letters for employment confirmations, promotions, and terminations.Coordinate internal transfers and ensure smooth transitions.Submit, categorize, and archive employee documents in the U.S. HR system.Monitor pending HR processes to ensure timely approvals.Respond to unemployment claims and hearings.Manage legal document requests.Enroll employees in development programs and coordinate training plans.Maintain training records and reporting.Assist with tuition reimbursement inquiries and documentation.Ensure compliance with California-specific employee record requirements.Distribute labor law posters to U.S. branches.Record Tax Credit Screening documentation.Guide monthly invoice submissions and ensure timely payments.Manage fuel card allocation for eligible employees.Handle Medical Child Support Orders for dependent benefits.Coordinate with payroll for employee referral processing.Provide general HR support and respond to employee inquiries.What we would like you to bringHR knowledge or experience it is not required.Advanced English both on verbal and written.Intermediate Excel Level.Analytical and problem-solving skills.Must be detail oriented. Team player. Effective Communication. Ability to adapt to change and support change management initiatives within a dynamic environment.Work schedule: Monday to Friday 7:45 a.m. to 4:45 p.m. 100% on-site, (for the first 6 months).This position is subject to a rotating schedule and shift, which may vary between day, night, or mixed shifts. Your days off will also be assigned by the company, and both your schedule and days off may be modified with a minimum notice of five (5) business days.What's in it for youAt Kuehne + Nagel Global Services, you’ll be part of a globally recognized leader, working in an environment that thrives on innovation and efficiency. This role offers the opportunity to collaborate with diverse teams, gaining exposure to international best practices while leveraging cutting-edge tools to optimize operations and communication. We foster a culture that values problem-solving, continuous improvement, and professional growth, providing structured development programs and clear paths for career advancement. Join us and be part of a dynamic, forward-thinking team that is shaping the future of global services.This position is classified under the internal job leveling framework as S3 level.Who we areLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.