Goods Receiving Supervisor (External Applications Only - Protea Glen)

About the job Goods Receiving Supervisor (External Applications Only - Protea Glen)DescriptionTo receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor for merchandising.RequirementsGrade 12 plus 1(one) year related experience or minimum of 2 (two) years related experienceAbility to communicate in English and preferably the dominant language spoken in geographical areaAbove average numeric skillsProven ability to provide exceptional Customer serviceProven ability to work under pressureMust be computer literateMust be able to work shifts and weekendsKey Performance Area:Receive / IBT StockEnsure always a 2nd designated Cashbuild Employee present with receiving and / or dispatching of stockReceive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice / Delivery Note and Cashbuild’s purchase order.Complete proof of delivery note and hand to Supplier with required stamps.Capture correctly on the IT system within prescribed time limits.Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Supplier’s representative as well as registration number of truck entered onto invoice.Ensure all inter branch transfers (IBT’S) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed.Stock DistributionStock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stockStock Labelling and PricingEnsure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product.Ensure that items with printed SKU's are correct and rectify any errors noted.Adherence to Cashbuild pricing policyPending price changes to be actioned as per the Cashbuild WaySupplier Claims and CorrectionsEnsure that all claims are validated with the Suppliers pick up slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager.Ensure any corrections done have the required documentation attached and authorised by the Store ManagerSupplier claims should not be raised unless stock is to be collected immediately.Security AwarenessReceiving gate not to be left unattended when openedReceiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawerThe GRS office door must always be locked when the GRS office is not in useEnsure the supplier truck crews do not loiter around the Store but remain at their trucks.Ready for BusinessEnsure the GRS office is kept clean and tidy at all timesReceiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the SupplierAdhere to all Ready for Business and beyond my control processesCustomer ServiceAdhere to the Cashbuild dress code at all timesName badge to be displayed and visible at all timesAssist with Supplier queriesProvide exceptional Customer service to any Customer the GRS may deal with.Safety OHSA RequirementsEnsure the first aid box is only accessed by the authorised first aid person or Store ManagerEnsure safety (OHASA) compliance within area of responsibilityReport any concerns to the Store Manager.ValuesIntegrityComplying with generally accepted standards in activities related to the position.keeps promises.creates realistic expectations.is sincere.handles sensitive information carefully.shows awareness of values, indicates when boundaries are crossed.Accuracy Effectively handling detailed information and being consistently attentive to details.Works in an orderly fashion.Ensures that matters are handled in an orderly and accurate manner from start to finish.Prevents mistakes.Invests energy in checking his/her work for mistakes.Client focus Identifying and actively responding to clients' wishes and needs.Deals with clients in a friendly manner.Shows involvement in the client's problem.Makes clients feel welcome.Approaches the client's question with a can-do mentalityPersonal development Being aware of one's own strengths and weaknesses: consciously working on personal development.Is focused on self-broadening and/or gaining more in-depth knowledge.Follows relevant training programmes and/or looks for opportunities to gain experience.Seeks and uses opportunities for personal development.Asks for feedback in order to learn