Gym Sales Consultant

About HorizenHorizen Gym is building something meant to last — a movement redefining what strength training means and how it’s delivered. We are pioneering a new narrative: one rooted in helpfulness, accessibility, high-performance culture, and genuine human connection.We’re growing fast — and that’s where you come in.Hours: Rostered shifts, anytime Monday–Sunday within operating hours(05:30–21:00 Mon–Fri; 08:00–17:00 Sat–Sun)Location: Sea Point, Cape TownContract Type: PermanentWhat This Role IsA permanent Front-of-House & Operations role designed for someone hungry to learn, eager to contribute, and ready to grow with us.You’ll support our front-of-house and operations team across the week, covering rostered shifts and assisting with admin and ad-hoc tasks behind the scenes. With hands-on mentorship and clear development milestones, the growth path points toward a FOH/Admin lead role — and, for the right person, a trajectory into Front-of-House Manager.You'll BeThe first impression for many people walking in from the streetA reliable operator who ensures smooth front desk and admin systemsA proactive team player, supporting lead follow-ups, bookings, and CRM updatesA go-to resource for ad-hoc support as needs ariseA collaborative presence, working across creative, ops, and coaching teamsA natural relationship builder who thrives on connection and serviceThis Is for You IfYou want to build a career inside a high-growth fitness startupYou’re adaptable to a rotating roster (including early mornings, evenings, and weekends)You’re curious, adaptable, and energised by learning through doingYou can step outside your defined scope when the team needs itYou’re excited by a clear pathway toward leadership in FOH/AdminWhat We ValueAccountabilityCareCuriosityExcellenceOur culture prizes going above and beyond — not because you’re told to, but because you’re the kind of person who can’t help it.What You'll Actually DoWelcome and engage walk-ins, prospects, and membersMatch prospective members with the right Horizen offeringHandle inbound leads, trial bookings, and follow-ups in our CRMSupport creative and events teams with ad-hoc tasks and activationsAssist with admin processes that keep operations running smoothlyCover rostered in-person shifts (including early mornings, evenings, and weekends)Represent Horizen with consistency, confidence, and careBackground & RequirementsBachelor’s degree preferred (Humanities, Business, or related) — not essential1–3 years’ experience in a customer-facing and/or sales/admin support roleStrong written and verbal communication skillsClear, proactive, and reliable under pressureAvailable for rostered shifts any day Mon–Sun within operating hoursExcited by structured mentorship and a long-term growth pathWe are:A team-first business; individuals win when the group thrivesIn a high-growth phase (225% YoY growth from Q1 2024 to Q1 2025)Scaling toward five locations in five yearsObsessed with helping people become better through movement and strengthIntense, supportive, and committed to high standardsThe kind of place where work matters — and complacency isn’t an optionWhat's in It for YouA permanent role in a fast-growing businessClear progression toward FOH/Admin lead and FOH ManagerReal mentorship, feedback, and leadership developmentPerformance-based bonusesThe chance to shape member experience and culture from the front lineHow to ApplyDo not apply via LinkedIn. Applications sent through that platform will not be reviewed.Email a short motivational piece or personal essay covering:Who you areWhy this resonatesWhy you’d be a strong fitSend to: ntsika@horizengym.comSubject line: “Horizen FOH Permanent Application – [Your Full Name]”