Head of Key Accounts

As the Head of Key Accounts Canada, you will report directly to the VP of Operations for North America. You will be responsible for driving the targets of each segment, ensuring cross-functional collaboration, and developing the annual strategy for the team. Additionally, you will lead the acquisition of major accounts. Being a strong and inspiring team leader is critical, while also ensuring business targets are met every quarter.Your RoleSales LeadershipLead, inspire, and develop a high-performing sales team focused on acquisition, expansion, and long-term client valueDesign and implement sales strategies that accelerate growth among enterprise partnersHave high proficiency and extensive experience infusing MEDDICC qualification and deal reviews to all parts of the sales cycle, using MEDDICC as the framework to coach your team through complex deals and opportunitiesGuide your team in overcoming customer indecision and status quo bias to influence the adoption of Too Good To GoTeam Development & CoachingMentor, train, and develop your team, with a focus on both personal and professional growthLeverage MEDDICC and skill/will frameworks to coach sellers on effective deal progression and sales excellenceProvide hands-on oversight to improve the quality and consistency in discovery, pitching, and champion development among partnersOperational ExcellenceDevelop, own, and accountable for the Canadian Key Account forecastTrack, optimize, and scale store performance through data-driven reviews and optimization strategiesPartner with cross-functional teams (like marketing and strategy + planning) to shape account acquisition strategies and co-branded partnershipsSupport global key account rollouts with scalable processes and strategic oversightMarket Leadership & ImpactSet and model a tone of excellence, professionalism, and high performance within the team and marketEngage deeply in coaching, feedback, and talent development—supporting career growth and holding a high bar for performanceParticipate in North America leadership meetings, contributing to cross-functional alignment and business strategyPartner with other functional leads (e.g., Marketing, Strategy + Planning, Independent Partners) to ensure strong collaboration and a unified market approachRequirementsCommercial Acumen:Proven experience leading enterprise sales and growth teams in a fast-paced, scale-up environmentIndustry Expertise: Deep understanding of national commercial accounts, such as supermarkets, convenience stores, grab-and-go, or hospitality businessesSales Acumen:Deep experience working with MEDDICC, including driving its adoption with a teamStrong Communicator to senior level stakeholders, internal and externalSkilled Negotiator: Able to lead and coach teams through complex negotiations with confidence and structurePeople Leadership:Experienced people leader, with a track record of leading through others to drive team performanceTalent Developer: Known for identifying top talent, placing people in roles where they can thrive, and investing in their growthPerformance Management: Able to have honest, direct conversations to address underperformance and uphold a high standardFull professional proficiency in English is required. French is a plusOur ValuesWe Win TogetherWe Raise the BarWe Keep It SimpleWe Build A LegacyWe CareWhat We OfferFlexible Work & Time OffWork in a hybrid model, splitting your time between our downtown office and homeTake 20 paid vacation days each yearGive back with paid volunteer time through our Shareback programTake paid parental leave with top-up support beyond government programsWork abroad for up to 30 days a yearWellbeing & SupportAccess comprehensive supplemental health benefits, starting on day 1Get support through our Employee and Family Assistance Program (EFAP), which includes mental health care, legal and financial advice, career coaching, and moreStay active with subsidized monthly ClassPass creditsPlan for your future with RRSP matchingConnection & CommunityJoin regular social events and team celebrationsEnjoy coffee and snacks in our welcoming office spaceGet involved and connect with our teammates around the world in our P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse Employee Resource Groups (ERGs)We welcome all applicants and are happy to provide reasonable accommodation at any point in the application or interview process. Please email accessibility@toogoodtogo.ca with any accommodation needs.A Movement for EveryoneWe want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.