AIQU

Head of Managed Services (IT)

Posted: 18 hours ago

Job Description

We are currently hiring to build our Managed Services business in AIQU.Looking out for someone with below expertise -10 years+ experience in selling IT Managed Services.Ability to define and execute a Managed Services strategy aligned with our business growth objectives.Experience in building scalable delivery models for Statement of Work (SoW) and outcome-based services.Proven track record in establishing governance frameworks, KPIs, and quality standards for service delivery.Hands-on experience in managing multi-domain technology services (AI, BI/Data, Digital Engineering, ERP/CRM, Cybersecurity, Compliance).Strong background in SLA adherence, risk mitigation, and continuous improvement.Familiarity with delivery tracking, reporting, and automation tools.Ability to drive revenue growth through client acquisition, upselling, and service expansion.Experience in proposal development, RFP response, and contract negotiations.Knowledge of pricing models for managed services and building tech partnerships.Proven experience in hiring and leading delivery managers, consultants, and technical experts.Ability to foster a culture of accountability, innovation, and client-centricity.Understanding of different skill sets and KPIs for staffing vs. managed services teams, the latter often comes from system integrators or consultancy backgrounds.Highly client-facing with strong persuasion and sales skills.Interested? Please share your CV at shwetha@aiqusearch.com

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