Head of Marketing Operations

Work where work matters.Elevate your career at Qodea, where innovation isn't just a buzzword, it's in our DNA.We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet.You will join the exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work.

Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you'll be proud to tell your friends about.

Qodea is built for what's next. An environment where your skills will evolve at the frontier of innovation and AI, ensuring continuous growth and development.

We look for people who embody:Innovation to solve the hardest problems.‍Accountability for every result.‍Integrity always.About The RoleYou own the entire marketing operations architecture.You build and run the workflows, automations, data systems and reporting infrastructure that enable scale. You maintain complete data fidelity and control attribution across all channels.You guarantee that every campaign launches with correct tracking, segmentation, compliance and performance measurement.You are the operational interface between Marketing, Sales and RevOps, ensuring velocity without loss of accuracy.Core ResponsibilitiesMarketing Data, Platform Architecture and GovernanceOwn the full MarTech stack architecture and roadmapBuild and maintain system integrations across CRM, MAP, website, content management and data platformsEnforce data structure, data hygiene, enrichment and governanceMaintain segmentation logic and account intelligence workflowsOwn attribution methodology and reporting accuracyWorkflows, Automation and Campaign EnablementBuild and maintain workflows and automated programs across inbound and outbound channelsEnsure correct tracking, tagging, UTMs and data capture for every campaignOperate campaign execution frameworks so strategy and creative teams can ship at paceMaintain source-of-truth documentation for processes, systems and automationsPerformance, Reporting and Leadership VisibilityBuild real-time dashboards that surface performance, attribution and insights to Marketing and LeadershipTranslate operational data into actions that improve efficiency, velocity and utilisationMonitor channel ROI and resource allocation by region, segment and campaignOwn capacity planning and resourcing visibility for the marketing functionCommercial Interface and Cross-Functional AlignmentAct as the operational liaison between Marketing, Sales, and RevOpsEnsure consistent handover of marketing-generated intelligence and campaign follow-throughDrive alignment on pipeline quality, lead scoring and lifecycle stagesMaintain closed-loop performance reporting (first touch to revenue realisation)Team ManagementBuild and run a distributed MOps team across multiple regionsDevelop analysts, automation specialists and platform ownersEstablish a high-reliability, low-friction operational cultureThis role is designed for impact, and we believe our best work happens when we connect. While we operate a flexible model, we expect you to spend time on site (at our offices or a client location) for collaboration sessions, customer meetings, and internal workshops.RequirementsWhat Success Looks LikeExperienceExpereince in B2B marketing operations or revenue operationsDemonstrated ownership of MarTech stack selection, build and integrationProven ability to implement data governance and attribution modelsExperience scaling global workflows and automation programmesSkills & CompetenciesMarTech Architecture: deep understanding of CRM, MAP and reporting ecosystems. Data & Attribution: advanced proficiency in segmentation, scoring, tracking and analyticsProcess Engineering: ability to build high-efficiency, low-friction workflowsOperational Leadership: proven ability to translate business needs into repeatable systemsSoftware: proven experience with HubSpot and Salesforce. Experience with Clay is a big advantage. Experience in creating custom dashboards in Looker a big advantage. Personal AttributesPrecision-driven, data quality is your first priority Operates without ambiguity: defines process, eliminates guessworkDirect communicator capable of influencing senior stakeholdersComfortable in high-velocity environments where the answer rarely exists yetBenefitsWe believe in supporting our team members both professionally and personally. Here's how we invest in you:Compensation and Financial WellbeingCompetitive base salaryMatching pension scheme (up to 5%) from day oneDiscretionary company bonus scheme4 x annual salary Death in Service coverage from day oneEmployee referral schemeTech SchemeHealth and WellnessPrivate medical insurance from day oneOptical and dental cash back schemeHelp@Hand app: access to remote GPs, second opinions, mental health support, and physiotherapyEAP serviceCycle to Work schemeWork-Life Balance and Growth36 days annual leave (inclusive of bank holidays)An extra paid day off for your birthdayTen paid learning days per yearFlexible working hoursMarket-leading parental leaveSabbatical leave (after five years)Work from anywhere (up to 3 weeks per year)Industry-recognised training and certificationsBonusly employee recognition and rewards platformClear opportunities for career developmentLength of Service AwardsRegular company eventsDiversity and InclusionAt Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.