Head of Retail Operations (Beauty)

Randstad is currently seeking an experienced and commercially driven Head of Retail Operations (beauty & cosmetics) to lead and scale the multi-brand beauty & cosmetics retail network. This role is pivotal in driving operational excellence, enhancing customer experience, and achieving sales performance across all physical retail touchpoints.You will need to:Develop the retail operations strategy across all beauty & cosmetics brands within the portfolio.Drive a performance-driven culture through coaching, clear KPIs, and recognition programs.Manage P&L performance, ensuring profitability across all brands and stores.Analyze commercial reports and market trends to optimize sales, traffic, conversion, and basket size.Implement promotional strategies and work closely with Marketing and Merchandising to drive traffic and sell-through.Champion inventory accuracy, shrinkage control, and stock efficiency.Partner closely with Brand Principals, VM, Supply Chain and other internal teamsRequirements:8-10 years' experience in a retail operations management role, preferably in multi-brands or beauty/cosmetics environmentStrong leadership and people management skillsStrong business acumen mindset with expertise in communication, analytical and problem-solving skills