Head of Sales Operations

Target Location: UK/EuropeApplications Close: 12th November 2025 at 12pmMoodle with us!At Moodle, we're on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world's most customizable and trusted open-source LMS, we partner with schools, universities and organizations in over 200 countries to create better learning experiences for millions. If you're ready to make a real impact and be part of a global movement shaping the future of learning, join us—let's transform education together!About The RoleThe Head of Sales Operations plays a key leadership role in optimising Moodle's global commercial operations. This position is responsible for driving sales efficiency, implementing scalable systems and processes and ensuring the Sales and Strategic Partnerships teams are equipped to meet ambitious revenue targets.The role combines strategic and hands-on work, from designing operational frameworks and managing CRM systems to coaching and mentoring team members. Success in this role will come from a balance of analytical thinking, process improvement and people leadership.This is an exciting opportunity to elevate the performance of a high-impact team and contribute directly to Moodle's mission of empowering educators and learners worldwide.What You'll DoMost days in this role involve a mix of strategic planning, operational improvement and leadership. You will:Lead and develop a high-performing Sales Operations team, providing clear direction, coaching and mentorship to drive individual and team successOptimise sales processes and systems to improve efficiency, scalability and accuracy across lead generation, pipeline management and revenue forecastingManage and enhance CRM systems (Salesforce and Hubspot), ensuring data integrity, effective adoption and continuous improvementGenerate actionable insights by designing and analysing reports and dashboards that inform decision-making at all levels of the organisationCollaborate cross-functionally with Marketing, Sales, Strategic Partnerships and Technology teams to align strategies and enhance the customer journeyChampion a data-driven and solutions-focused culture, identifying opportunities for improvement and leading initiatives that enhance commercial outcomesRequirementsWe'd love to meet youEspecially if you can tell us about your:Proven track record of exceeding ambitious individual and team revenue goalsDeep expertise in process design, development and implementation5+ years of experience managing a team, with demonstrated leadership, coaching and mentoring skillsStrong project management and stakeholder coordination experienceExtensive experience managing CRM systems (Salesforce and Hubspot preferred)Data-driven approach, with the ability to assess data quality and develop insights through reports and dashboardsProblem-solving mindset with a focus on scalable, practical solutionsBenefitsWhat's in it for you?Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We've built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)In addition to this you can expect:Taking on a genuinely flexible, distributed role, working from anywhere in the worldA fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.'Working with a global team on a worldwide platform and making a real differenceAs a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for goodLearn More About MoodleMoodle is the world's most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide.Find out more about us on our website.At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We're committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter.