Head of Sales Operations

Full TimeLondonPosted 3 minutes agoWebsite Trading TechnologiesMulti-asset platform for capital marketsWe are seeking a detail-oriented and analytical Global Head of Sales Operations to be a key player in our sales management organization. This role is responsible for bridging the gap between sales strategy and execution by optimizing sales processes, ensuring data accuracy, and providing actionable insights to leadership. The ideal candidate will be a proactive problem-solver with a strong understanding of sales methodologies and data management to help drive revenue growth.What Will You Be Involved With? TAM Alignment & StrategyEstablish protocols across Sales, Product, Solutions Engineering & Corporate Strategy teams (or equivalents) to define the total addressable market vs. sellable addressable market.Collaborate with key stakeholders and subject matter experts to define ideal client profiles for each GTM and a targeted, persona-based outreach plan.Own alignment when launching a new product/GTM; ensuring SAM is well-defined for roll-out to SalesTerritory managementGuide Sales leadership through annual refresh cycles and allocation exercises for regional/rep territory assignmentsMaintain Salesforce to reflect up-to-date prospects and customer ownership. Sales Operations/SupportOwn Sales calendar and cadence scheduling (pipeline meetings, forecasting meetings, Sales QBRs, etc.)Manage content and delivery of Sales Leadership QBRsSupport all levels of the Sales hierarchy in daily requests, GTM launches, and ad hoc priority initiativesCreate, maintain, and enhance processes to improve efficiency across the larger organizationPartner with Sales Enablement to onboard new team members, launch processes, and deliver trainingServe as an expert on all Sales processes and technology systems to guide teams effectivelyDesign, implement, and refine sales processes to improve efficiency and effectiveness across the sales life cycle (lead generation to deal closure).Assist in the implementation and governance of the quarterly renewal program. Revenue OperationsEstablish KPIs through collaboration with leadership and in alignment with company OKRsDesign reporting and dashboards to run the daily business and support each level of the Sales hierarchyProvide key reporting to Sales and Executive leadership on weekly/monthly/quarterly cycles.Liaise with the Finance/FP&A team to produce consistent views on forecasting and booking.sManage forecast and pipeline program: tracking, trends, insightsProduce content for ELT and Board meetings/initiativesSales Compensation ProgramInform strategy through insights into Sales/business drivers and alignment with executive priorities.Partner with Finance to establish and maintain the commissions policyDesign and issue compensation plans for Sales rolesMaintain commissions model and calculate monthly commissions/supporting analyses through systems like Quota Path and SalesforceEnable Controllership’s expense/accruals process Salesforce Maintenance & EnhancementsOwn roadmap, prioritization, and delivery of CRM enhancements and roll-out to Sales/stakeholdersTroubleshoot and resolve team issues with Salesforce processes/errorsOversee the day-to-day administration and optimization of the Salesforce and other sales optimization tools, ensuring data accuracy, integrity, and user adoption. Data ManagementOversee and uphold Sales data integrity in Salesforce; correct gaps and inconsistencies.Leads the design of Salesforce data models (conceptual and logical) and defines comprehensive data requirements and business rules to support evolving organizational hierarchies and team structures, partnering with IT for complex customizations and integrations.Analyze sales data, track key performance indicators (KPIs), create standardized reports and dashboards, and provide insights to sales leadership to drive performance and informed decision-making.Use data analysis and market trends to develop and maintain accurate sales forecasts, assist in territory planning, and manage sales budgets. Cross-Functional SupportSupport the larger organization in process creation and problem-solving for complex organizational issues.Lead initiatives and provide subject-matter expertise to carry out cross-functional leadership objectives, resolve daily business blockers, and deliver strategic projects across the organizationWork closely with other departments (Marketing, Finance, IT, Operations, Product Engineering) to align on business goals and support sales initiatives.What Will You Bring to the Table?Bachelor’s degree in Business Administration, Marketing, Finance, Data Analytics, or a related field (or equivalent work experience).10+ years of experience in sales, sales operations, or a related analytical role.Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.Proficiency in CRM systems (e.g., Salesforce, HubSpot) and strong experience with data analysis tools, particularly MS Excel (pivot tables, VLOOKUPs, etc.) and reporting tools (e.g., Domo, Power BI).Excellent communication (verbal and written) and interpersonal skills to collaborate effectively with diverse stakeholders across the organization. Strong organizational and project management skills with keen attention to detail and the ability to manage multiple priorities in a fast-paced environment. Proficiency with the G-Suite What We Bring to the TableCompensationWe offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.Health & Financial Security:Pension contributionsTime Off & Flexibility:Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in-person collaboration, enhanced team cohesion, spontaneous innovation, hands-on mentorship opportunities and strengthens our company culture.25 days of Paid Time Off (PTO) per year, with the option to roll over unused days.One dedicated day per year for volunteering.Two professional development days per year to allow uninterrupted professional development.An additional PTO day added during milestone anniversary years.Generous parental leave for all parents (including adoptive parents).Work-Life Support & Resources:Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment.Milestone anniversary bonuses.Wellness & Lifestyle Perks:Subsidy contributions toward gym memberships and health/wellness initiatives (including discounted healthcare premiums, healthy meal delivery programs, or smoking cessation support).Our Culture:Forward-thinking, culture-based organization with collaborative teams that promote diversity and inclusion.Trading Technologies (www.tradingtechnologies.com) is a global capital markets platform services company providing market-leading technology for the end-to-end trading operations of Tier 1 banks, brokerages, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. With its roots in listed derivatives, the Software-as-a-Service (SaaS) company delivers “multi-X” solutions, with “X” representing asset classes, functions, workflows, and geographies. This multi-X approach features trade execution services across futures and options, fixed income, foreign exchange (FX), and cryptocurrencies, augmented by solutions for data and analytics, including transaction cost analysis (TCA); quantitative trading; compliance and trade surveillance; clearing and post-trade allocation; and infrastructure services. The award-winning TT platform ecosystem also helps exchanges deliver innovative solutions to their market participants and technology companies to distribute their complementary offerings to Trading Technologies’ clients.Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies’ practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.To apply for this job please visit tradingtechnologies.pinpointhq.com