Head of Supply Chain Management | Retail

Role: Supply Chain ManagerLocation: ChennaiAbout the RoleWe’re looking for an experienced Supply Chain professional to lead end-to-end operations covering warehouse management, procurement, planning, logistics, and system integration. The role demands strong operational ownership, analytical thinking, and the ability to manage large teams across multi-channel business environments such as retail, service, and e-commerce.Key ResponsibilitiesWarehouse Management (WH):Oversee warehouse operations across all hubs ensuring accuracy, compliance, and process efficiency.Lead WMS implementation and continuous improvement initiatives.Optimize space utilization, stock flow, and turnaround time across locations.Planning & Procurement:Drive demand, allocation, and replenishment planning across multiple business lines.Manage vendor relationships, PO creation, and end-to-end procurement control.Ensure balanced distribution and inventory alignment across the network.Logistics & Distribution:Oversee transport, fleet, and last-mile delivery operations.Ensure SLA adherence, cost control, and route optimization.Manage the Transport Management System (TMS) and coordinate with third-party logistics partners.Systems & Automation:Own ERP (SAP P2P) operations and ensure data integrity across procurement-to-payment processes.Oversee third-party process and tool integration (3PP) and hub & spoke service tool management.Drive automation across Excel-level reporting, system workflows, and machine-level efficiencies.Inventory & Analytics:Maintain strong controls over inventory movement, cycle counts, and stock reconciliation.Monitor and manage aging inventory; implement corrective measures for faster stock rotation.Leverage analytics for forecasting accuracy, demand planning, and process improvements.Stakeholder & Team Management:Lead a cross-functional team of 35–40 members across warehouse, logistics, and planning functions.Collaborate with internal stakeholders to ensure smooth operational alignment and timely execution.Build operational discipline and foster a culture of accountability and process ownership.Preferred Profile:10–14 years of experience in supply chain management across retail, e-commerce, or manufacturing sectors.Proficiency in SAP (P2P), WMS, TMS, and other ERP systems.Strong background in vendor management, planning, and operational automation.Proven leadership in managing multi-location operations and cross-functional teams.Excellent analytical, communication, and problem-solving skills.Location: Chennai (on-site; involves coordination across regional hubs)