Head Service Management & Sourcing

  Are you passionate about transforming how global IT services are delivered? As Head Service Management & Sourcing, you will play a central role in shaping the future of our Corporate IT organization. You will lead an international team to deliver efficient, secure, and business-aligned IT services while advancing sourcing strategies and driving continuous improvement across multiple global locations. Join us and make your mark in a dynamic environment where reliability, collaboration, and innovation drive success.  What You Will Do • Lead and inspire an international team across Zurich, Madrid, and Warsaw to deliver outstanding IT services.• Define and execute a global Service Management & Sourcing strategy aligned with business and IT goals.• Establish and optimize ITIL-based service governance, ensuring efficiency, compliance, and performance.• Manage sourcing, vendor relationships, and contracts to achieve quality, stability, and cost efficiency.• Drive transformation through automation, standardization, and continuous improvement initiatives. What You Bring University degree in Computer Science, Business Informatics, or a related discipline. 10+ years of IT leadership experience with strong focus on Service Management, Operations, or Sourcing. Proven success in leading international, multi-location teams and driving organizational efficiency. Deep expertise in ITIL frameworks, vendor management, and enterprise IT environments (SAP, M365, Cloud). Strong strategic, communication, and execution skills with a collaborative and customer-focused mindset.