[HN] Senior Data Analyst

ABOUT URBOXUrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.KEY RESPONSIBILITIES:Building, developing, and maintaining automated dashboards to monitor performance metrics.Monitoring data quality to ensure data sources are reliable and relevant for the team’s purposes.Analyzing complex data to drive insightful findings and translating them into meaningful, actionable recommendations for our stakeholders.Motivating, mentoring, and supervising junior team members, facilitating high performance.Designing and implementing solutions and best-practices, with automation and scalability in mind, to empower end-users to become self-reliant.Collaborating with internal teams to consolidate requirements, understand business needs, and deliver projects in a timely manner.Ad-hoc Reporting & Data Analysis duties or other responsibilities as required.Types of projects include customer segmentation; analyses to enhance user acquisition, engagement, conversion, retention; reporting standardization; gamification; A/B testing & experimentation analysis for product development and optimization.Improving the quality of analytics solutions on a consistent basisREQUIREMENTS:University degree (BA, BSc, etc.) in a quantitative/ business major such as Statistics, Computer Science, Business Management, Finance, Information Management etc.4+ years’ experience in Data Analytics or Business Intelligence Excellent analytical skills and problem-solving aptitudeExperience writing complex queries in SQL or other SQL-based languages.Work proactively with key business partners to closely monitor risks and opportunities and identify improvement opportunities.Foster strong relationships with business units by establishing a culture of support and shared accountability within the team.Self-learner and quick to adopt new knowledge and technical skills.Experience with BI/analytics/statistics tools and languages (Google BigQuery, Data Studio, R, Python, etc.)