Home Delivery and Assembly Associate

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.JOB TITLEHome Delivery and Assembly Associate | MAF LifeStyle | Supply Chain and LogisticsROLE SUMMARYThe Delivery and Installation Associate is responsible for overseeing and executing the delivery and installation process on the ground, accompanying drivers to ensure all products are handled, transported, and delivered in line with Majid Al Futtaim Lifestyle’s premium standards. The role combines hands-on delivery and assembly duties with customer interaction, ensuring each order is completed with accuracy, care, and exceptional service.ROLE PROFILEServe as the main customer point of contact during delivery, maintaining professional and courteous communication.Participate directly in loading, transportation, delivery, and installation of furniture items.Conduct pre-delivery and post-installation inspections to ensure all items are damage-free and customer satisfaction is achieved.Report any product or installation issues promptly and assist in documenting incidents or damages.Ensure compliance with all health, safety, and company policies during delivery and installation activities.Ensure every delivery meets the brand’s standards, from product handling to final setup and presentation in the client’s home.Deliver exceptional customer service at every stage of the delivery process, proactively addressing client questions, ensuring satisfaction, and representing the brand with professionalism.REQUIREMENTSHigh school certificate.1-2 years’ industry experience in delivery or installation — preferably in luxury furniture or home décor.Delivery Experience is required.Carpentry Experience is required.Excellent to Fluent English.Excellent communication and customer service skills.WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!Work in a friendly environment, where everyone shares positive vibes and excited about our future.Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.