Hotel Porter- Flexible hours available

Swinton Park HotelFront DeskPart timePermanentHotel Porter- Zero HoursWorking on a casual basis to meet the needs of the business. Hours of work will be between 8am and 8pm and weekends on a rota basis. Hourly rate of £12.21 plus troncAs a Hotel Porter, you are the vibrant heartbeat of the guest experience, transforming every arrival into a warm welcome. Your role is essential, as you handle everything from assisting with luggage to creating a seamless first impression. The thrill of interacting with guests from around the world, coupled with the satisfaction of anticipating their needs and exceeding their expectations, makes each day uniquely rewarding.Who We AreSwinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.The RoleA Hotel Porter is required for Swinton Park 4 red star luxury hotel to work with our Front of House Team. Main responsibilities of the role includeMeeting our guests on arrival.Taking responsibility for luggageHelping guests to their rooms Assisting with any enquiries from residents and non-residentsBeing that all-important member of staff who sees them happily and safely on their journey at the conclusion of their stay.To work up to 40 hours per week to include some evenings and weekends on a rota basis.Candidates Should BeExperienced in a Front of House environmentFull UK driving licence (beneficial)Guest focused Highly motivated with a can-do attitudeAble to communicate effectively with guests and team membersFocused on providing excellent customer serviceAble to work arrange of hours including early morning, evenings and weekends Package descriptionTronc30 days annual leave (pro rata for PT employees) including bank holidays, increasing with serviceSummer party, Christmas Party, Long Service AwardsEligible team members will benefit from a NEST pension schemeUse of the Country Club & Spa*50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to five guests* £125 room rate for yourself, friends & family*15% discount for food & beverage or spa for family and friends*15% off Swinton Estate voucher purchases*Refer a friend scheme up to £500.00 for a full-time member of staffAccess to discounts, cinema tickets, days out and much more with Hospitality RewardsComplimentary meal when on dutyFull UniformLearning and Development opportunities to grow and progress through our businessT’s & C’s apply