HR - Business Partner

OutcomesAI is a healthcare technology company building an AI-enabled nursing platform designed to augment clinical teams, automate routine workflows, and safely scale nursing capacity.Our solution combines AI voice agents and licensed nurses to handle patient communication, symptom triage, remote monitoring, and post-acute care — reducing administrative burden and enabling clinicians to focus on direct patient care.Our core product suite includes: Glia Voice Agents – multimodal conversational agents capable of answering patient calls, triaging symptoms using evidence-based protocols (e.g., Schmitt-Thompson), scheduling visits, and delivering education and follow-upsGlia Productivity Agents – AI copilots for nurses that automate charting, scribing, and clinical decision support by integrating directly into EHR systems such as Epic and AthenaAI-Enabled Nursing Services – a hybrid care delivery model where AI and licensed nurses work together to deliver virtual triage, remote patient monitoring, and specialty patient support programs (e.g., oncology, dementia, dialysis)Our AI infrastructure leverages multimodal foundation models — incorporating speech recognition (ASR), natural language understanding, and text-to-speech (TTS) — fine-tuned for healthcare environments to ensure safety, empathy, and clinical accuracy. All models operate within a HIPAA-compliant and SOC 2–certified framework. OutcomesAI partners with leading health systems and virtual care organizations to deploy and validate these capabilities at scale. Our goal is to create the world’s first AI + nurse hybrid workforce, improving access, safety, and efficiency across the continuum of care.HR - Business PartnerWe are seeking a strategic and people-centric HR Business Partner to help shape the cultural and organizational foundation of our growing company. The HRBP will work closely with the CTO and leadership team to define leadership identity, strengthen organizational values, and build systems that foster alignment, engagement, and scalable growth across global teams.This is a pivotal role focused on connecting people strategy to business goals—balancing long-term organizational vision with the day-to-day execution of HR processes, including appraisals, engagement, and leadership development.Key ResponsibilitiesLeadership Identity & ValuesDefine and articulate the organization’s leadership identity, principles, and behavioral expectationsEmbed core values into everyday work practices, performance frameworks, and leadership behaviorsConduct regular culture and values assessments to gauge employee understanding and adoptionLong-term Vision & Goal SettingPartner with leadership to define 2–5 year people and organizational goals aligned with growth, culture, and impactTranslate long-term vision into measurable HR strategies and annual OKRsBuild dashboards or metrics that reflect cultural and engagement healthAlignment Across Teams & LocationsFoster organizational alignment across geographies, ensuring all teams work toward shared objectivesDesign and facilitate leadership syncs, team workshops, and communication cadences that reinforce unitySupport change management initiatives that drive consistency and clarity during scale-up phasesEmployee Connection & ValueLead initiatives that strengthen employee belonging and purpose, including recognition programs, engagement surveys, and internal storytellingCollaborate with managers to create career pathways and development plans that reflect both organizational goals and individual aspirationsAct as a trusted advisor for employees, nurturing a culture of openness, empathy, and accountabilitySystems & Processes for ExecutionDesign and institutionalize HR systems and tools that support effective execution—performance reviews, feedback loops, goal tracking, and compensation processesDrive data-informed decision-making through HR analytics and insightsEnsure compliance with local labor laws across operating geographies (US, Singapore, India)Scalable StructuresPartner with leadership to design organization structures that can flex and scale as the company growsDefine role frameworks, leveling guides, and talent planning models that ensure clarity and growth consistencySupport the creation of succession planning and leadership pipeline programsAppraisals & Performance ManagementLead the performance appraisal cycle, ensuring fairness, transparency, and alignment with valuesTrain leaders and managers on goal setting, feedback, and evaluation best practicesDrive continuous performance conversations to keep teams aligned and motivatedNursing Workforce (US Region)Lead recruitment, onboarding, and credentialing of nurses for the US operations, ensuring alignment with clinical and regulatory standardsManage medical fitness checks, background verification, and licensure validation before onboardingPartner with the Clinical and Compliance teams to ensure adherence to all healthcare employment regulations (OSHA, HIPAA, state nursing boards)Implement systems to track compliance, renewals, and continuing education requirements for nursing staffSupport employee engagement and retention programs tailored for the nursing workforceQualificationsMaster’s degree in Human Resources, Organizational Psychology, or Business Administration7+ years of HR experience, with at least 2+ years in multi-location or healthcare workforce managementStrong background in leadership development, organizational design, and compliance managementExperience managing recruitment and onboarding for clinical roles is highly desirableExcellent interpersonal, facilitation, and communication skills across diverse culturesGood to have: SHRM-SCP Senior Certified ProfessionalPreferred AttributesA thoughtful leader who can balance strategy with empathyStrong business acumen and the ability to connect people strategy with company performanceComfortable working in an entrepreneurial, evolving environmentExperience working with technology or innovation-driven teams is a plusWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.