HR & Payroll Support Officer

Smart Energy is one of Australia’s leading home electrification and renewable energy companies — helping Aussie homeowners transition to smarter, cleaner, more sustainable energy solutions.The OpportunityAs we continue to scale nationally, we’re looking for a detail-driven, analytical, and people-focused HR & Payroll Support Officer to support our HR, payroll, commissions, and compliance functions. If you enjoy problem-solving, working with data, and supporting people across a fast-paced organisation, this is an incredible opportunity to grow your career.Please note: This role requires you to be onsite Monday - Friday in our vibrant Byron Bay head office (located in the industrial estate) Please only apply if you already reside in the Northern Rivers and have full Australian working rights. A Day in the Life Payroll & Commission SupportBe the first point of contact for sales commission queriesRespond to payroll and commission questions professionally and promptlyAssist with payroll data entry, validation, and reconciliationSupport commission calculations, reviews, and troubleshootingMaintain accurate employee payroll records and ensure data integrityLiaise with internal teams to resolve discrepanciesSupport the administration of incentive structuresAssist the Finance team in validating pay runs and accounting dataHuman Resources SupportAssist with HR administration, onboarding/offboarding, and employee documentationRespond to HR-related queries around policies, entitlements, and general staff infoSupport training, compliance activities, and broader HR projectsMaintain confidential HR files and databasesAssist with WHS documentation, compliance tracking, and reportingData, Systems & AnalyticsMaintain and update spreadsheets, logs, and performance tracking documentsUse Airtable and Google Sheets to manage workflows and reporting dashboardsAnalyse HR, payroll, and commission data to identify trends or improvementsPrepare reports and summaries for managementCollaborate cross-functionally with HR, Finance, Sales, Operations, and ITProvide insights and recommendations to support decision-making and resource allocationAbout You:2+ years experience in payroll, finance, HR support, or commission analysisStrong understanding of Australian payroll legislation & Fair Work requirementsExperience with payroll systems (Xero, HeroPay) and CRMs (Salesforce preferred)Excellent Excel/Google Sheets abilities and strong data analysis skillsExperience processing or reviewing sales commissions/incentive plansTo be a front running candidate:Experience with Airtable for workflow/databasesExperience with Make (Integromat) or other automation toolsExperience with HR, payroll, or WHS systemsExposure to analytics tools (Power BI, Sheets, Looker Studio, etc.)Understanding of basic WHS complianceWhy Join Smart Energy? Where not just another workplace. We’re a dynamic, fun and high performing team that values innovative thinking and strategic action. If you’re looking to make a substantial impact in a company that values your expertise, APPLY NOW and align your career with a business that’s as ambitious as you are.⚡Friday drinks and pub lunches.⚡Young fun team with a work hard-play hard driven mentality⚡Incredible annual Christmas Party held in either Byron or Sydney⚡Progression Pathways and ongoing support and training⚡Fantastic team culture (we work hard and have fun doing it)We are a thriving start-up that has experienced remarkable growth of 115% this year. At our workplace, we actively welcome new ideas and foster open discussion. Our culture values and encourages creativity and innovation, making it an exciting time to become part of the team. Join us now and explore the potential for personal and professional development within our dynamic company.Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable.Make the Smart MoveIf you’re ready to take the next step in your career and join a passionate, growth-driven company that’s making a real difference — we want to hear from you!#SmartEnergyGroupOps