Icelandic Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

Mercier Consultancy MD is thrilled to offer a unique opportunity for Icelandic Speaking professionals seeking new career adventures in Sofia, Bulgaria. This position comes with a fully paid relocation package, making it easier than ever to join our team in this vibrant city. You will be part of an organization focused on fostering innovation and providing excellent service to our clients.Key ResponsibilitiesProvide exceptional support to our Icelandic-speaking clients through various communication channels, including phone, email, and chatAssist customers with inquiries related to products, services, and account managementEnsure customer satisfaction by addressing concerns and resolving issues effectivelyDocument all customer interactions and maintain accurate records in our CRM systemsCollaborate with cross-functional teams to improve service delivery and customer experienceParticipate in training and development sessions to stay updated on product and service offeringsRequirementsFluency in Icelandic (both written and spoken) is essential; proficiency in English is an advantagePrevious experience in customer service or client support roles is preferredStrong communication and interpersonal skills, with a customer-centric mindsetAbility to handle multiple tasks and manage time efficiently in a busy environmentFamiliarity with CRM systems and customer support tools is a plusWillingness to adapt to a new culture and work environmentMust be open to relocation to Sofia, Bulgaria, with logistics managed by the companyBenefitsCompetitive SalaryMonthly Performance BonusMonthly Accommodation AllowanceFully Paid Relocation PackageFully Paid TrainingPrivate GymAnd Much More...