Imaging Service Engineer I

JOB DUTIES AND RESPONSIBILITIES:• Respond expeditiously to calls from clinical departments, and/or customers to evaluate and rectify valid operator complaints and concerns.• May assist senior imaging specialists or supervisor with in-service educational training on the proper use and operator maintenance of equipment.• Repair, install, maintain, calibrate, and inspect a diverse range of therapeutic and diagnostic imaging devices and systems, including planned maintenance and electrical safety testing. Diagnose, correct, and repair system and equipment malfunctions.• Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and are in good working order before use, and follow the 5S methodology.• Participate in assigned on-call services in accordance with contractual guidelines and/or departmental policies.• Flexibility to work augmented shifts based on the unit’s needs to meet with client’s contractual requirements.• Conduct incident investigation, inspect and test malfunctioning equipment to determine course of malfunction, following learned procedures and manual instructions, using specialized test and analysis instruments and manufacturer’s specifications.• Perform major repairs by replacing defective components, glassware and readjust components to manufacturer’s specifications using appropriate tools and measuring instruments. May require certification in order to complete repairs.• Utilizes specialized knowledge and training to perform system calibrations within area of expertise. (i.e.- Rad, RF, Mammo, Nuc Med, CT, MR, or Ultrasound)• Confers with supervisor, other Imaging Technicians, manufacturer’s representatives and equipment operators to resolve equipment related problems.• Research and initiate orders for repair parts, working with the supervisor and/or the Technical Resource Center; demonstrate ability to effectively find second-source parts.• Provide accurate and timely database management of the CMMS in accordance with our Quality Management System and related policies and procedures.• Schedule and oversee third-party service as necessary.• Individual will be expected to participate in huddles, meetings, seminars, training, workshops, and conferences as required.• Perform other duties as assigned that are intrinsic to the successful operation of the account and the company.QUALIFICATIONS:Education: Associates degree in biomedical equipment technology, electronic equipment technology, or military training preferred. An equivalent combination of education and experience may be substituted. Formal radiology training and/or certifications(s) preferred i.e., CBET, CRES, etc.Experience: Three (3) years of imaging and/or biomedical experience servicing clinical/patient care equipment in a hospital, clinic, or service environment to include manufacturer-related experience.